Not a 5 or even a 4

Written: 30 june 2021
Travel time: 20 — 28 june 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 3.0
Cleanliness: 8.0
Food: 3.0
Amenities: 4.0
Returned yesterday afternoon after an 8 night stay at this hotel.
From the good - a beautiful view of the sea, mountains. The location of the hotel is also good - taxis are nearby, transport and the city are within easy reach.
From normal - the rooms are small, but clean, even the side view of the sea was. At the same time, there is no soundproofing in the bathroom in principle - you can hear what people are talking about in the bathroom of the next room.
Everything else is either bad or not very good - the hotel doesn’t even come close to 5k - 3+, probably (I write 5k, because it is positioned as 5k in travel agencies and services like tripadvisor, etc. ).

Meals - no variety - 2 types of chicken, 1 pasta, 1 potato, 1 vegetable saute, 1 type of fish. In the evening + 1 kind of turkey or + 1 kind of beef. And so plus or minus every day. Snacks at lunch - 1 day sandwiches with their bad sausage, 1 day burgers, 1 day corn, the rest of the days only a few sweets and buns (which apparently left over from lunch). Nobody fries the grill in front of you in the evening - everything is already ready. This is a 3-ki food, not even a 4-ki.
Bar - there are generally 3 of them on the territory, but only 1 always works. At the same time, for example, the pool bar closes for lunch and only the bar in the dining room works - I have never seen anything like this. The number of times when you come to the bar for drinks, and there is a sign - a break for 15 minutes - I can’t even count. At the same time, it is impossible to make coffee for yourself or even pour their UPI juices - there are no vending machines on the territory of the hotel, only a bar. On the first day, the bartender did not want to give more than 1 glass in his hands, and there is no bar on the pontoon near the sea, so you had to constantly go with your wife for drinks, riding the elevator. When many began to swear, they began to give 2 glasses. There is fruit ice - it's not bad. It is impossible to drink wine, beer is normal, from strong - vodka, raki and gin. Everything. This is not 5k from the word at all.
The pool is small, there is 1 slide, nothing special. There are very few sun loungers, everything is always busy.
Sea - only from the pontoon, 1 entrance, often waves. The second part of the pontoon has collapsed and no one is going to fix it. It is extremely difficult to find in the shade - the canopy is small, for some reason no one delivers umbrellas. It will be a miracle to find sunbeds even in the sun. On day 1, there was even a situation that absolutely everything was occupied both near the pool and near the sea - they asked the staff to bring more sunbeds, and they shrugged - no more.
A piquant addition - sunbeds are occupied with towels even before breakfast, they are empty for several hours and the staff does nothing about it.
Apparently no one has heard of air conditioners in the dining room or they can't cope. +40 outside!! ! degrees, and the dining room is so hot that you just sit and sweat while you eat.

Elevators are a separate song - there is no logic in their call, they are slow and sometimes you wait 10+ minutes just to go up to the room (and in the building there are 10 floors + a lobby, a restaurant, a hammam - you can’t run on foot). On day 1.2 out of 4 elevators broke down during the day and did not work until the evening of the next day. It was fun.
In the evening you can sit down at a table, but you have to hurry up, otherwise there will be no place and at the same time a lot of space is empty. If the question is covid, then why are the tables in groups close to each other, and the rest of the place is empty.
There is a catastrophic shortage of staff and therefore various problems arise additionally, such as the operation of only 1 bar at a time and constant breaks for 15 minutes.
Also, they turn off the lights in most areas half an hour after the bar closes (and it closes at 23.00) and it’s not even comfortable to sit and play, for example, board games with friends at the table. The hotel saves on everything.
But if you say - this is a city budget 5k, then I will answer you, as I communicated with several people from different countries who paid for this hotel for 9 nights for 2.1500 dollars. Fortunately, we were lucky and we paid much less, but the hotel is not even worth this money. I do not recommend.
Translated automatically from Russian. View original