Overall good, but not up to the asking price

Written: 12 august 2021
Travel time: 3 — 11 august 2021
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 6.0
Cleanliness: 3.0
Food: 8.0
Amenities: 10.0
The hotel impressed with its grace and beauty, interior decoration and rich interior! Checked in on time, even before the scheduled time. The lobby bar works great, the reception resolves issues immediately. Against the backdrop of a beautiful interior, you can take good photos, during the day they work additionally in front of the reception cafe, where you can get sweets and coffee. Guides will tell you in detail about the location of the hotel, excursions and solve your problems. Of the minuses: TERRIBLE, OLD and SHARPENED rooms, sofas in the rooms collapsed, wardrobes loose with rusty hinges, in some rooms from communication with tourists there were problems with the current air conditioning. Rooms are cleaned daily, which includes cosmetic and bath accessories, this is where the cleaning ends... the balcony was not cleaned even once. The staff is indifferent, apparently due to a very crowded hotel.
As for food, you won’t stay hungry for sure, but everything is monotonous and boring. The pools are huge and beautiful, but the quality of cleaning suffers again... even in the morning sand and hair come across under your feet. Animation is great and varied! The sea is gorgeous, the entrance to the water is very pleasant, there are two recreation areas with green grass and sand. There are a lot of sunbeds, towels are free and there have never been problems with them, there was enough for everyone. If you come to a hotel of this level for the first time and there is nothing to compare with, then in general it’s very good, but based on previous experience of holidays in Turkey, I can say with confidence that the surroundings and “luxury” that catch your eye from the moment you stay, will be replaced by disappointment. I will give this hotel 4 stars. The ratio of the price given for a ticket and quality - at different levels.
Translated automatically from Russian. View original