Good hotel but not ultra

Written: 27 june 2011
Travel time: 1 — 7 june 2011
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rested in June 2011, three adults and a child of 3 years. + I liked the hotel itself, the area is very beautiful, the beach is clean and well-cleaned, there were never any problems with sunbeds, even at 9 come, at least at 11, and after 11 the sunbeds were released on the first line. + gave a family room - large and comfortable, the carpet is clean and pleasant for the feet. The best part was that we had two single and double rooms, and we were very worried about how they would settle us, but they settled in a family room, we didn’t pay even $ 10, the room is simply gorgeous with a huge terrace. + Safe in the room is free + Juice in tetrapacks, not jupi, and not bad enough, the child is allergic to Russian juices, they never got allergic to them, drank up to 1 liter a day. + I really liked the pools, both for children and for adults. Good steam rooms and hammam. The playground is also not bad, under an awning, but there is nowhere for adults to sit down, and it is located on the sand, the feet are constantly in the sand and dirty. There is a children's toilet next to the playground, it's convenient with children, but for adults there is a problem with toilets, we found one near the amphitheater on the territory of the hotel, you can't find it from the beach, and it's not close from the pool either. + Good children's animation + The bar in the room was always replenished. + Everywhere in the hotel and in the rooms there were 330 gr water bottles, it turned out to be very convenient. + Daytime animation is not loud, it doesn’t cut the ear, - Minuses - Elevators are something, there are only three elevators for each building, you can never predict which one will arrive, and the most interesting thing is that the one that is closest to the one called floor, it will definitely pass by, and the farthest will come, during peak hours you won’t return to the room once again, it’s simply unrealistic to wait for them, especially with a stroller. - Food, so there is no food, the food is simply not tasty, almost monotonous, sometimes you go three rounds and don’t know what to take, for our children it’s also a problem with which of our compatriots they talked, all the children ate very badly. There is no sweet either, pastries are not with honey, but with water and sugar, although there is a plus here, of course, extra pounds were not gained. For 12 days of June, they never gave us strawberries, cherries, peaches with nectarines, at least there were bananas, otherwise the child would be completely hungry. Well, I don’t know whether this is a minus or a plus, but there is no restaurant near the sea, because. e. there is only one restaurant, during the day you could have a bite to eat at the bar near the pool, but only hamburgers or stuffed potatoes. - expensive SPA services. Foam massage with scrub $75. - The Internet is paid in the room - The rooms were poorly cleaned, having come to the room after 15, it could still not be cleaned, three times in 12 days they just let them take out the trash and change the towels, i. e. because the child slept during the day, because of this, the bed was changed only once in 12 days. - There is practically no animation, during the day we saw only around the pool, I heard an animator speaking Russian on the last day, I was pleasantly surprised, although this item suited me very much, I write for those who care about it, there were always evening performances, we really went on them twice, we are not lovers. In general, my husband and I are not pretentious, we like it everywhere, we liked the rest this time too, we tried not to pay attention to the minuses, but the prices in the hotel are not quite cheap, so we expected more from the hotel, and it is declared as ultra, although from ultra there is nothing at all, no bathrobes, no slippers, and nothing else. There are few staff in the restaurant, so everyone runs around like crazy, they would have time to clean up the dirty plates, and not fulfill orders, but we are not proud, we often served ourselves)))) I don’t know what rating to put if the food was more varied and tastier, I would put five, but I’m even lost. I also remembered that there were few Russian-speaking staff in the hotel, and since our tour operator was Pegasus, and the girl Tatyana, his representative, served three more hotels, she could only be contacted by phone, and the answer was always the same, ask at the reception or at the girls who speak Russian, that was a serious minus for us, upon check-in, thanks to the representatives of the Tez tour, they were able to explain what we needed, or even a pipe, not everyone understands English there. Despite all the above, I would agree to stay there for another week, the main thing is your positive attitude and rest will definitely succeed !!! !
Translated automatically from Russian. View original