Do not fly with Anex Tour and UT Air. The hotel is a good stay for a normal price,

Written: 26 august 2011
Travel time: 17 — 24 august 2011
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 9.0
Amenities: 10.0
Let's start with a flight. Never, remember, NEVER fly with UT-Air, so as not to spoil your holiday. This is not an airline, but a bunch of freaks and scumbags. The flight was delayed for 8 hours, they were supposed to take off at 4 am, they left at 12.00. The reason, as they explained, the plane, which they have one (remember - one), broke down in Antalya, the program flew. And people didn’t fly from Antalya in the evening, they were supposed to fly at 21.30, but they flew out the next day on our plane, but already at 15.00. It's all the airline's fault. You have a charter, the cheapest tickets, so you may not fly on time. There were many small children, there is no place to stay in terminal F - there are few benches, thanks for preparing for Euro 2012. The one who designed this airport should be made to wait for the plane there for 3 days, so that he would live there and feel the difference. The boorish attitude of the Representative Aneks - that's what outraged the most, he is also a greyhound, a nit. Doesn't solve anything, complete zero. Why keep him at the airport? Honestly, it was a shame, I wanted, and not only me, but also other passengers, to fill his face. It would be fair. The flight was postponed for 1 hour, for 1.5. People at 7.00 began to howl. They started chasing the representative of UT-Air, making calls to TV, to the company. Nobody is anywhere. Witnesses the director of the airline is sleeping, freaks (Yes, by the way, the company is obliged to have a substitute plane, in our case we flew only on the 3rd plane, the second one didn’t fit either. We flew out exhausted, left for the airport at 22.00, a night without sleep, angry and indignant. REMEMBER AND TELL OTHERS - HEAR THE NAME OF UT-AIR AND ANEKS-TOUR RUN AWAY FROM SUCH WRONG COMPANIES. Yes, the flight back was also delayed by 3.5 hours - but I don’t want to comment on this - just freaks. At the hotel - for 20 bucks they gave a good room with a view of the "Rixos", and the mountains, and the sea. After a reminder and help from the Russian girl Tatyana (thanks), they put a bed in the room for a child - like a folding bed, but softer than our beds - to sleep on which, to put it mildly, was not very The room was cleaned every day, towels were changed. Juices and water in the minibar (free of charge) were put regularly, by the end of the term 10 packs of juice had accumulated. There are no complaints about the service, everything is OK. Safe in the room. Go to the sea for about 10 minutes, through the gate behind the bar and the miracle stove. The descent is quite steep, but without much tension. True, they went back only once - they were lazy - and the hotel's Mercedes-sprinter was dangling every half an hour back and forth. So we went. The sea is clean, good, near the shore fresh springs beat into the water, less salty and warm, very warm deeper. The food is normal. No frills, but enough to choose from. There were not enough desserts, not the first time in Turkey, so there were not enough of their pastries and cakes. Wine and beer local - normal quality. The hotel is very well located. A 15-minute walk to the water park and dolphinarium. The three of us went to the dolphinarium and paid 43 dollars. , and on the tour of the operator 110, feel the difference. To the city center 20 minutes walk, or 5 dollars. United States by taxi, but back for 6 it was possible to agree. We went to the bath-hammam in the hotel, I liked everything, and the service and conditions, and attitude. We went rafting in the mountains, we liked everything except the way back and forth through the passes. After contacting the guide of the ANex tour, he did not react in any way. Yes, halfway on the tour they gave me a piece of paper to sign, in which, in which case. . . no one is responsible. Do not take the camera, the photo too. . . people were outraged why they didn't tell the hotel. But they all do this: first, lure, and then sign that in which case you weren’t in Turkey, well, that’s all. Rafting is simple, 5-6 small passers-by, sailed merrily, splashed a lot. The water is cold, plus 13, but after an hour in it, and the feet are constantly in the water, the cold is no longer felt. ANEX again showed his love for tourists, offered to buy a photo for $5 each, and a video for $35. Well, they bought 2-3 people from them, and if they did it for 15 bucks, the majority would buy it. Water and beer at crazy prices, and they earn here. Dinner on rafting is simple, drinks are paid. We return to the hotel. In a 20-minute walk there is an amusement amusement park, everything is very beautiful and interesting, especially with children. To the right of the hotel there is Ataturk Park, a cinema center, to the left is a museum, but we didn’t get to it, we didn’t have enough time. The pools are two - clean, there are sun loungers, but it is advisable to take the best places for breakfast, on the grass in the shade. The hotel, although not brand new, but plus it is a green area, many large palm trees, and everything green. Animation - Kazakhs, they are doing something there. Evening mini disco, and something for the adult audience. Miss hotel, a couple of hotels, a disco - in general, is nonsense. Although my daughter liked it, she is 11 years old. We haven't seen her for the last two days, she disappeared with new girlfriends and animators. There were many Iranians in the hotel, I think 60 percent, then Russians, Ukrainians, very few Germans, French, Kosovo and other nationalities. If anyone is interested - write questions - I will answer. CONCLUSION: a good hotel for normal money, for those who are not particularly spoiled (there are definitely no golden toilets), everything is clean and comfortable, but I would not go there a second time. NOT because it's bad, but because I love new things, and first of all, impressions. MAIN CONCLUSION: There are many different companies in Ukraine and Russia, but NEVER CHOOSE ANEKS TOUR AND UT-AIR.
Translated automatically from Russian. View original