total savings on everything

Written: 25 august 2010
Travel time: 1 — 7 august 2010
Just returned from this hotel. We rested with my husband and child from 08.08. to 22.08. 2010. The 4-star hotels we used to go to were much better than this one in terms of food, service and everything else. Last year, we rested at the Lonicera Hotel in Alanya, there is not even any comparison, according to all criteria, the Lonicera Hotel is better, the price is not more expensive. Before leaving, I also read negative reviews about the Kervansaray Kundu Hotel, it turned out that everything was true! As for theft - I hoped that it would carry over. And the hotel was chosen only because of the large slides. On the very first day, the child got stuck in the elevator alone, he went in, but we didn’t have time, because. the elevator doors slammed shut. Stayed there for twenty minutes. It’s good that he’s already big and called from the elevator himself. The next day at 10 o'clock in the morning, when we were at sea, money was stolen from the room, part of the dollars and part of the rubles. It’s good that they noticed right away, otherwise they wouldn’t have proved anything. We immediately called the reception, but they do not understand Russian, I explained in English, but they did not respond. Then we turned to the hotel manager, who played football until the evening, saying, then come back in half an hour, then in an hour. Then I made a scandal at the reception and said that we ourselves would call the police. The Tez Tour representative at the hotel told us that in this case we would have to stay in Turkey until the trial, that she was obliged to warn us about this. Then I accused Tez Tour of not helping us, after that the representative of Tez Tour told the hotel workers that we intended to go to the police ourselves. The hotel manager himself wanted to figure out the thief and they eventually called the police. The boss of the cleaners turned out to be the thief, they found our money in her bag, which coincided with ours by numbers. Until late and the next day we spent in the gendarmerie, the money was returned to us, they apologized, the thief was put in jail. We must pay tribute to the administration and security of the hotel that they did everything to catch the thief, as well as the representative of Tez Tour Zeynep and the hotel worker Tatyana, that they went with us to the gendarmerie and translated. The troubles didn't end there. . In other hotels, we left everything on the beach and left, even our camera was always not on a sun lounger. And in this one, a towel and sunblock were stolen from a sun lounger on the beach, they poured sand on the table and wrote: “Lisa was here. ” Apparently, Russian children. In general, there are very few foreigners in this hotel, only Russians. The territory is small, full of people, the sea is muddy, turtles do not swim. Doors periodically slam shut when you pass through them, it hurts a lot. I have never seen so many bandaged people falling on wet slippery tiles. The stuffiness in the rooms is unimaginable, you can’t sleep without air conditioning, people get sick, there is stale air in the corridors, there is no ventilation, they wipe the dust only when you force it. What is very striking is the sheer savings on everything. I don't believe that anyone wants to go back there! All rave reviews are custom made!
Translated automatically from Russian. View original