Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
9.0
Cleanliness:
8.0
Food:
8.0
Amenities:
10.0
Via Gulnar Tour Atyrau Rested in Riva Donna (Belek) 05-12 September 2008 family of 5 people 3 adults and two children 4 and 5 years old.
Important Notes
• At the airport, when we flew out, they asked for a birth certificate, although the photos of the children were glued into the passport according to all the rules, they said that they would not let them in without a certificate, after the indignation the “boss” came up, said that it was possible - in short, the nerves were frayed. I advise you to take the birth certificate of children
• Clarify before departure - whether there is a reservation for you at the hotel indicated in the voucher. Not with us, but with us flying, such an unpleasant story happened. We arrive at 11 at night, and they (two + a child) are told that there are no places in the hotel for which they paid, let's go to another one. They were indignant for a long time, did not agree to the first proposed option, stopped in another - in short, the nerves were frayed.
• Shopping - they give good discounts, but at the airport they ask you to fill out a VAT refund form, make a copy of your passport and boarding pass. So it was not a discount at all, but VAT that you did not have to pay. You will bargain - keep this in mind.
• Buy a local SIM card. Take the guide's phone. So you can always clarify something, be indignant, ask, in short - with a SIM card it’s calmer and cheaper.
• Leave all jewelry in the room safe (free of charge). Leave everything - including poorly removable rings and earrings. I lost my wedding ring - it was useless to look...
Liked:
• organization of meeting and seeing off - this is Gulnar Tur; food - varied + children could be fed separately in the kids club,
• beach - sand, sun loungers - almost always one could find free-floating, but not always under an awning;
• animation - children's (worked with children - drawing, dancing) and adult (volleyball, water aerobics, disco).
Did not like
• went to the dolphinarium - we had to wait a long time for additional tourists who were not with us, check the exact time of collection;
• ala carte restaurant - you can go if it is included in the tour package, but there is nothing to pay money for yourself - they were in Italian - a monotonous menu, dessert - sucks;
• beach - the entrance to the sea is pebbles 2-2.5 meters, then sand, there is already a depth of 1.4-1.5. But if the waves are not strong (which was very rare) - you can walk along the pebbles - it’s useful after all.
Important Notes
• At the airport, when we flew out, they asked for a birth certificate, although the photos of the children were glued into the passport according to all the rules, they said that they would not let them in without a certificate, after the indignation the “boss” came up, said that it was possible - in short, the nerves were frayed. I advise you to take the birth certificate of children
• Clarify before departure - whether there is a reservation for you at the hotel indicated in the voucher. Not with us, but with us flying, such an unpleasant story happened. We arrive at 11 at night, and they (two + a child) are told that there are no places in the hotel for which they paid, let's go to another one. They were indignant for a long time, did not agree to the first proposed option, stopped in another - in short, the nerves were frayed.
• Shopping - they give good discounts, but at the airport they ask you to fill out a VAT refund form, make a copy of your passport and boarding pass. So it was not a discount at all, but VAT that you did not have to pay. You will bargain - keep this in mind.
• Buy a local SIM card. Take the guide's phone. So you can always clarify something, be indignant, ask, in short - with a SIM card it’s calmer and cheaper.
• Leave all jewelry in the room safe (free of charge). Leave everything - including poorly removable rings and earrings. I lost my wedding ring - it was useless to look...
Liked:
• organization of meeting and seeing off - this is Gulnar Tur; food - varied + children could be fed separately in the kids club,
• beach - sand, sun loungers - almost always one could find free-floating, but not always under an awning;
• animation - children's (worked with children - drawing, dancing) and adult (volleyball, water aerobics, disco).
Did not like
• went to the dolphinarium - we had to wait a long time for additional tourists who were not with us, check the exact time of collection;
• ala carte restaurant - you can go if it is included in the tour package, but there is nothing to pay money for yourself - they were in Italian - a monotonous menu, dessert - sucks;
• beach - the entrance to the sea is pebbles 2-2.5 meters, then sand, there is already a depth of 1.4-1.5. But if the waves are not strong (which was very rare) - you can walk along the pebbles - it’s useful after all.
Translated automatically from Russian. View original
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