Disgusting hotel

Written: 11 september 2020
Travel time: 26 august — 2 september 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 2.0
I never write reviews, but the Alva Dona hotel struck me with a disdainful attitude towards customers. It started with the fact that smiling sweetly at 7 in the morning, the manager said that they would be settled by 9 in the morning, but at 9 in the morning it turned out that we had to come at 10, and then with a completely dissatisfied look that we misunderstood everything, they said to wait 14 hours . The rooms are very tiny, you can't turn around in the bathroom because it's microscopic. The hotel area is generally a nightmare, well, very small, one road - and the one around the pool with a trail to sunbeds. All the time in the territory of noise and din.
The food in restaurants is disgusting, it seems that this is not Turkey. More or less normal dishes, if they were, ended at lightning speed and were no longer delivered. At night, music until 12 am, and in the morning at 5 am the call to prayer is such that you can jump up and start praying. About the fact that the hotel works with such a tour operator as Join Up, in general, an indicator that the hotel hates its customers. When, instead of the declared flight at 12 noon, you are thrown out at 2 am, and the hotel at the same time makes a helpless gesture and says that it has nothing to do with it, this is clear evidence of a disdainful attitude towards their guests, who paid the hotel for the night.
Therefore, think 100 times before choosing this hotel. This is money wasted.
Translated automatically from Russian. View original