Positive experience, good hotel

Written: 14 november 2020
Travel time: 27 october — 1 november 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 9.0
Cleanliness: 9.0
Food: 8.0
Amenities: 8.0
The rest was a success, the impressions are positive (2 adults and 1 child 11 years old).
The choice of the Hotel was made very spontaneously in a hurry on the recommendations of the travel agency. A weighty argument was that the pools are heated (it is comfortable to swim for a long time and in any weather for both adults and children).

After reading the reviews on various resources, both good and negative, it was quite exciting, BUT, as a result, I am once again convinced that all people perceive the events and the atmosphere around them differently, and the minuses and pluses)), so all reviews need to be filtered, isolating the useful information for yourself.

I promised myself that if everything goes well, I will definitely find time upon arrival and write my review, for those who are worried and worried, trying to determine reliable facts in the flow of information))

The main thing when making a decision is to measure your needs, the purpose of the trip with the services offered and their cost; )
Cons can be found probably always and everywhere, the main thing is that there are much more fat pluses, so as not to even attach importance to minor flaws.
Alva Donna offers a decent enough spectrum to enjoy during your stay) and not complain and resent, digging into everything in the world))
It turned out a lot of letters, but you have a choice - do not read everything))
All the best and have a good rest, wherever you go! ; )

Territory:
Yes, probably not very big, but spacious enough, all areas are very conveniently located: swimming pools, slides, spas, bars, restaurants, shops, a play area (bowling, billiards, air hockey, vending machines), green spaces

Number:
No. 1675.4 floor, it seemed not very spacious when checking in, but in fact it was sufficient for a comfortable stay for a family of 3 people (mostly just a night's sleep and bath procedures).
The balcony is also not large, a very high parapet (this is a minus, it is not convenient to stand for a long time), but wide (this is a plus, you can safely sit right on it, enjoy a beautiful view - below is part of the roof of the third floor) View from the right to the pool and the sea, view from the left street and mountains ) Nothing was paid extra during the settlement.
Cleaned daily, high quality!
The minibar was replenished regularly!
Cosmetics, if not spent, still replenished.
At the first call, they brought an extra blanket and bathrobe.
Left a few dollars as a compliment on the day of departure.

Beach
Yes, there are some pebbles, but it's a kick for the feet! ))
Entering the sea - yes, it quickly becomes deep, but not so much as to be afraid for small children if they are supervised! what some modern parents want to do less and less; )
Near the beach there is a bar and Food corner (tasty baked potatoes and other types of snacks (shawarma, hamburgers, something else ... )
There is also a beach bar nearby, where you can have a full meal if you don’t want to go to the main restaurant.

Around 16.00 on the alley to the sea they are treated to boiled corn))

Water slides and pools:
The hotel has two swimming pools with water slides for different ages.
Main heated pool
Heated indoor pool (there is also a hammam and saunas - personally, in my opinion, they are better, but in general, it rained one morning, meaningfully filled our time)
There is a pool with mineral water

Main pool bar
A variety of drinks for every taste! In unlimited quantity; )
Near a point with donuts and ice cream)) some more goodies ... )

Food:
A lot, tasty, varied, for every taste and at every step, and around the clock! )) The main restaurant is open at night.
For 5 days of stay, I felt that the choice of dishes was more than varied, beef, veal, lamb, turkey, chicken, sea bream, sea bass, cheeses, I won’t mention everything, pastries, greens, fresh / baked vegetables, fruits, freshly squeezed juice. Desserts are colorful, but not very edible for me, I leaned on baklava every day without any discomfort and regret)))
To be honest, I don’t know what else I personally would like? ) Probably shrimp and squid could be more often, more, but tastier! ))) And they would not refuse oysters! ; )
We didn't go to the a la carte restaurants. There was no need, although they were going to put such a tick.
Someone in the reviews was indignant that borscht and okroshka, mashed potatoes and pilaf were on the menu))) Well, don’t eat it)) There are quite a lot of other positions! And borscht is apparently for those who complain that for 10 days they lacked some familiar native dishes ...

Show program and evening entertainment:
performances and dance shows, discos at the Alva Arena
At Helloween Lovely dinner, scenery, animations throughout the day and in the evening
The main bar is also not very boring in the evenings! ) own program
There is a lot more to do throughout the day for both adults and kids… darts, archery, jump aerobics, aqua aerobics, kids club…

Internet:

WiFi is everywhere on the beach, and by the pools, and in restaurants, and in rooms, used social networks and called relatives.

Cleanliness and the Covid-19 Pandemic
Everything will be processed. Sanitizers are everywhere.
Feeling of cleanliness and neatness (worn, washed, cleaned)
Individually packaged instruments and packages with alcohol hand wipes and dry hand/face wipes.

Level of service and maintenance:
Probably everywhere there is a human factor. Basically, the staff behaves at a level and adequately serves / caters to guests. Maybe you can dig up some sparks of condemnation in someone's eyes when you knock over tequila)) but maybe it's just admiration? )))
Weather:
The end of October, of course there was no heat, but it was warm and comfortable enough to sunbathe and swim in the sea! The sea water is warm! !
One day there was twice a short rain (there was a reason to go to the hammam), but after that the bright warm sun.

General Impressions:
Completely positive, NOTHING caused discomfort, disappointment, negative emotions.
Is it possible that people who, going to the beach in the morning, occupied sunbeds by the main pool)) could never come, except to return for towels))
It was the autumn holidays, the hotel was thoroughly booked, but we always found a place on the sunbeds both at the sea and by the pools when we needed it.

Minuses:
In the main restaurant, when it rained, the ceiling connections leaked in some places, the staff felt quite uncomfortable removing the consequences of an evening downpour, arranging devices to collect drops and wipe the wet floor. Needs a major overhaul!
Translated automatically from Russian. View original