I liked the hotel for its greenery, trees, pines, Flowers ... , great beach, beach bar, excellent service, I would like to mention the two waiters Hali's Tulek Waiter and Ali Fuat Tekik Trainee, always polite, with a smile, quickly serve thanks to them and everything service staff, daily cleaning in the rooms, the hotel area is always clean), every evening interesting, vibrant shows).
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I liked the hotel for its greenery, trees, pines, Flowers ... , great beach, beach bar, excellent service, I would like to mention the two waiters Hali's Tulek Waiter and Ali Fuat Tekik Trainee, always polite, with a smile, quickly serve thanks to them and everything service staff, daily cleaning in the rooms, the hotel area is always clean), every evening interesting, vibrant shows)
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• traveled 3 years ago
July 2021. Yes, yes, after 22:00 they either go to bed here or drink alcoholic drinks in silence. You say it's the coronavirus. No, this is a suggestion. Many entertainment and sporting events advertised in the Summer 2021 hotel are missing. Sitting in the hotel bar with the music of the neighbor is a gesture.
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July 2021. Yes, yes, after 22:00 they either go to bed here or drink alcoholic drinks in silence. You say it's the coronavirus. No, this is a suggestion. Many entertainment and sporting events advertised in the Summer 2021 hotel are missing. Sitting in the hotel bar with the music of the neighbor is a gesture. You will say that this is not a youth hotel. Yes, not youth. Yes, most of them are families with children of different ages. But the children want to move on the evening children's animation, and it is once every three days)), or maybe less often. And it's done horribly. It can be seen that the people who spend nothing in this do not understand (do not know how).
In general, the hotel seems to have animators, but it seems not). There are no declared sports events, mini-football or football (tour operators have it). There is a sign on the field, its meaning is this: it is forbidden to go out, we are restoring the lawn. Well, at least not the coronavirus. There is also no water polo. The disco is announced from 22:30, but it is not there either. There is a hall, in the open air, outwardly not bad. I'm not a dancer, but it would not be bad to come in for 10-15 minutes, depending on the mood. But if tour operators have a disco declared, but in fact it doesn’t exist, this is a cunning approach of the hotel administration.
I won't write about the little things. Let me tell you, they are. As for the pros - it's your good mood, the sea, the sun, swimming pools, a well-functioning air conditioner in the room, a 30-minute transfer from the airport, clean, green, well cleaned. Nutritionally strong, strong good. When asked if I would go to this hotel again, I answer: no, I did not go. Not next time, not this time, but nothing will change. You will have to continue to eat, sleep and entertain yourself and your child yourself.
In general, the hotel seems to have animators, but it seems not). There are no declared sports events, mini-football or football (tour operators have it). There is a sign on the field, its meaning is this: it is forbidden to go out, we are restoring the lawn. Well, at least not the coronavirus. There is also no water polo. The disco is announced from 22:30, but it is not there either. There is a hall, in the open air, outwardly not bad. I'm not a dancer, but it would not be bad to come in for 10-15 minutes, depending on the mood. But if tour operators have a disco declared, but in fact it doesn’t exist, this is a cunning approach of the hotel administration.
I won't write about the little things. Let me tell you, they are. As for the pros - it's your good mood, the sea, the sun, swimming pools, a well-functioning air conditioner in the room, a 30-minute transfer from the airport, clean, green, well cleaned. Nutritionally strong, strong good. When asked if I would go to this hotel again, I answer: no, I did not go. Not next time, not this time, but nothing will change. You will have to continue to eat, sleep and entertain yourself and your child yourself.
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• 9
In Turkey, not for the first time, always stopped at the Anatalian coast. Because there is something to compare. 1. The check-in went quickly, as we stopped at 13.00. But when the bungalow was not fully occupied, they asked for the 2nd floor (to be the top one), we were "driven" to the 3rd floor and directly looking at the animation zones, which are now until 24.
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In Turkey, not for the first time, always stopped at the Anatalian coast. Because there is something to compare.
1. The check-in went quickly, as we stopped at 13.00. But when the bungalow was not fully occupied, they asked for the 2nd floor (to be the top one), we were "driven" to the 3rd floor and directly looking at the animation zones, which are now until 24.00, and the air conditioner works right under the window loudly!
in the voucher it was indicated and they asked for a quiet place themselves (were ready to pay extra) - they don’t give a damn. They came on July 3 again, having suffered in the evenings. They waved it off and only (the girl at the reception).
There is practically no animation during the day - no exercises, no water entertainment, practically nothing. But in the evening here - kapets for rest until 24.00. They said: "Now there is an epidemic, otherwise they would have endured it until 2 am. "
Why the hotel is declared as a family - it is not clear!
2. There are no comments on food. Just enough and varied. I was surprised by the paid a la carte, but declared as free.
3. Sea - the entrance is a pebble into which "a foot falls through. "
The beach is not cleaned.
The problem with sunbeds, as you can take as many towels as you want.
Therefore, the same people occupy many places near the pools and at the sea.
Put things in order!! ! This is a hotel - 5, as you wrote, and not a private sector!
4. The sun loungers on the beach are plastic, not new with mesh, as in neighboring hotels - in the absence of foam mattresses - unpleasant!
We decided to take a tent for 50 euros, so the whole day is exactly where people lie, lay new paths and dig in new tents! Although only 3 out of 10 are in demand.
Why not start work where there are no people (few tents are rented), and here, where it is rented, not continue in the evening or tomorrow?!
In general, management should be professional and take into account such moments.
We have never seen such a disgrace in the service, of course we will not come to the hotel again and will not recommend it.
1. The check-in went quickly, as we stopped at 13.00. But when the bungalow was not fully occupied, they asked for the 2nd floor (to be the top one), we were "driven" to the 3rd floor and directly looking at the animation zones, which are now until 24.00, and the air conditioner works right under the window loudly!
in the voucher it was indicated and they asked for a quiet place themselves (were ready to pay extra) - they don’t give a damn. They came on July 3 again, having suffered in the evenings. They waved it off and only (the girl at the reception).
There is practically no animation during the day - no exercises, no water entertainment, practically nothing. But in the evening here - kapets for rest until 24.00. They said: "Now there is an epidemic, otherwise they would have endured it until 2 am. "
Why the hotel is declared as a family - it is not clear!
2. There are no comments on food. Just enough and varied. I was surprised by the paid a la carte, but declared as free.
3. Sea - the entrance is a pebble into which "a foot falls through. "
The beach is not cleaned.
The problem with sunbeds, as you can take as many towels as you want.
Therefore, the same people occupy many places near the pools and at the sea.
Put things in order!! ! This is a hotel - 5, as you wrote, and not a private sector!
4. The sun loungers on the beach are plastic, not new with mesh, as in neighboring hotels - in the absence of foam mattresses - unpleasant!
We decided to take a tent for 50 euros, so the whole day is exactly where people lie, lay new paths and dig in new tents! Although only 3 out of 10 are in demand.
Why not start work where there are no people (few tents are rented), and here, where it is rented, not continue in the evening or tomorrow?!
In general, management should be professional and take into account such moments.
We have never seen such a disgrace in the service, of course we will not come to the hotel again and will not recommend it.
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Sandy beach, slides for children, all-inclusive meals - the main criteria by which we chose the hotel. We stopped at the Belconti Resort Hotel 5 *. I will say about the hotel that the rooms are old, but everything was clear with the check-in. The food is not bad, pleased with imported alcohol. Nice green area, a lot of grass, there is where to relax with the kids.
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Sandy beach, slides for children, all-inclusive meals - the main criteria by which we chose the hotel. We stopped at the Belconti Resort Hotel 5 *. I will say about the hotel that the rooms are old, but everything was clear with the check-in. The food is not bad, pleased with imported alcohol. Nice green area, a lot of grass, there is where to relax with the kids. Nearby were shops and restaurants, all in Belek, everything is close. As for the staff, there are no complaints.
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• 21
This Hotel has become a family! Every trip is unforgettable! We have been coming here for almost 15 years in a row! This year simply exceeded all expectations! There were bright professional shows, all the animators really liked it, a huge special thanks to the Animation Chief Emir, who brought together wonderful
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This Hotel has become a family! Every trip is unforgettable! We have been coming here for almost 15 years in a row! This year simply exceeded all expectations! There were bright professional shows, all the animators really liked it, a huge special thanks to the Animation Chief Emir, who brought together wonderful guys, for super discos, organization, thanks to the children's animators, Anna, especially! Thanks for the incredible return and unforgettable voice to the host Eldar, you need to listen and see once, no comments are needed)))), everything is simply amazingly announces, leads and tells !! ! The hotel breathes, thunders , gives you both rest and break away in full! Rich daily activities, wonderful evening events, delicious cuisine, friendly staff, any questions will be carefully solved by gosterlation Svetlana, Tatyana will help! You want to come back again!!!????? ? Thanks for all!! !
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• traveled 6 years ago
We are currently resting in this hotel. Not mainly, but in building 7... the rooms here are old, the furniture is shabby, the air conditioner is noisy, the room stinks of dampness. The bedding and towels in the rooms and on the beach are old. The equipment is antediluvian, yes, keys, not cards. The territory is green, well-groomed, beautiful.
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We are currently resting in this hotel. Not mainly, but in building 7... the rooms here are old, the furniture is shabby, the air conditioner is noisy, the room stinks of dampness. The bedding and towels in the rooms and on the beach are old. The equipment is antediluvian, yes, keys, not cards. The territory is green, well-groomed, beautiful. The beach is dirty, thanks to our CIS compatriots (there are 90% of them here), cigarette butts, bags, plasters and once a floating gasket ???????????? ?... the main restaurant is large, there are enough places, the variety is not so big, in general, you will not stay hungry. Juices diluted invite or UPI))) I don’t know what kind of alcohol, because I don’t drink. Animation works, they regularly hold shows, contests by the pool and on the beach. By the way, the pools stink very strongly of bleach... in the evening, live music begins in the fiesta bar, a la 1990-2000... I remember this time with their entrances, songs and noise ?????????? ? Discos pass, noisy in general. Pros: sea, green area. Cons: everything else.
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• 4
Booked in February for July 2018, gave 115t. R. for two adults. , tour operator sanmar. Departure without delay, flew well, arrived at the hotel at 9:30, check-in at 14:00. We checked in our luggage and went for breakfast, took a walk, at 11:00 we decided to find out if the room was ready and we were lucky, they gave us cards.
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Booked in February for July 2018, gave 115t. R. for two adults. , tour operator sanmar. Departure without delay, flew well, arrived at the hotel at 9:30, check-in at 14:00. We checked in our luggage and went for breakfast, took a walk, at 11:00 we decided to find out if the room was ready and we were lucky, they gave us cards. When I entered the room there was a slight shock - darkness, despite the fact that the sun was shining. The room was given in seetor D 4122 on the first floor with a view of the HUGE WALL, literally a meter from the balcony. The room is dark all day long. We went to the reception with a request to change for a fee, but there was a categorical refusal. The room is full of smeared cracks. The food for the first 2 days was normal, then I noticed the monotony, everything about fried food was bitter (the oil did not change). Live music is something. How can you ruin Russian pop music like that? ? If Alexey Vorobyov and Max Barskikh heard how they "perform" their songs, they would not approve)). One evening there was a foam party - it was cool, the rest of the evenings were gatherings on show programs. Alcohol until 2:00, then for a fee (we had all inclusive). The hotel is not worth the money, its price is 90t. R. in season. The pools smell like chemicals. The Internet is bad catches not everywhere. Disco night until 2:00. In general, who without children and likes to hang out is definitely not here for you)))
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• 10
Flew by regular Turkish airlines. The flight was delayed by an hour. and It's not a charter. Back is ok. The plane is not tight. And from the stewards, both my wife and I were delighted. Everything is like from a fashion magazine. There was a problem with suitcases. Half of the suitcases were laid out on one tape and the other on another, and no one was told.
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Flew by regular Turkish airlines. The flight was delayed by an hour. and It's not a charter. Back is ok. The plane is not tight. And from the stewards, both my wife and I were delighted. Everything is like from a fashion magazine. There was a problem with suitcases. Half of the suitcases were laid out on one tape and the other on another, and no one was told. The hotel was brought really through 40 minutes at 9 am. I received the iron keys from the room in 20 minutes. They took the dollars out of my passport and gave them back to me. I took this as a bad sign and I was not mistaken. Which number. He returned to the reception and began to offer more insistently and more. Offered with views for 25 poop per day. My greed won and lived with a view of the five-story wall. Well, almost everything is included at home. Rooms with a normal view of 30 percent. This is not a joke or an exaggeration. I was told that the hotel was full and I had no choice. But their eyes flickered. The room turned out to be a dark, damp hole with a humming central air conditioner that gave out the cold at their will. The safe worked slippers were mini fridge worked well refrigerators they all have mini but in this blevonti (Belconti) they are just mini mini. All alcohol and even beer only from 11 o'clock. I almost became a socially useful teetotaler, but stocks of dutifri saved me. The beach is sand with small pebbles at the entrance. There were almost always enough sunbeds. The word almost and savings on matches in this hotel is a concept. The usual grub remember - as you see the words (you will not stay hungry) in the descriptions, then this is a sentence for the hotel. Well, yes, lamb tongue, shrimp, beef, chicken meat, but people did such races in the canteen that only my reaction saved me so as not to be trampled. The shortest way from our room to the canteen was through the main entrance, where I saw an ambulance 3 times on different days. I don’t know the reasons for their arrival, maybe they’re just on duty so as not to go a hundred times. The sea is salty and with waves, as always, and the suspended sand in these waves seemed to clean my oily skin, it didn’t bother me, only once a strong wave at the entrance pushed my wife, she weighs only 55kg and she fell with her ass right on the pebbles and scratched the left hemisphere from below. Flight back was early Kicked out at 4-15 am. There were no overlays during takeoff and landing. In general, a four with a stretch. Every year, Turkish star disease prevails more and more over common sense. That's how they get to ten.
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• 5
Six months before the trip, they began to plan a vacation, because. Went for the first time with my 8 year old daughter. The hotel was chosen for a long time. The main parameters were - a large green area, the first line from the sea, 5 stars, all inclusive, children's animation and a short distance to Belek.
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Six months before the trip, they began to plan a vacation, because. Went for the first time with my 8 year old daughter. The hotel was chosen for a long time. The main parameters were - a large green area, the first line from the sea, 5 stars, all inclusive, children's animation and a short distance to Belek.
As a result, the choice fell on Limak Arcadia and Belkonti. Both hotels are "old", a huge plus of which is their chic green area (which is not found in newer hotels) and close proximity to the center of Belek (15 minutes walk), but the minus is the old number of rooms.
After reviewing the reviews and photos, we chose Belconti.
However, after reading about the old number of rooms, in order not to get into such a "trash", we immediately booked a deluxe room with a sea view 2 adults + 1 child through the tour operator. We booked in early February (early booking), which later played a cruel joke on us.
Having paid the money and received confirmation of the reservation, we calmly prepared for the vacation. Planned trips to Pamukkale, Aquarium of Antilia, Side, Land of Legends. . .
So. Check-in went quickly and without unnecessary nervousness. Everything was great. The lobby of the hotel is very beautiful, with a bar, a magnificent terrace, even two rare cars were placed!
We were given 2 room key cards and 3 pool towel cards. Also, red tags were tied on the arm, which meant a VIP guest (ULTRA ALL INCLUSIVE - "standard" guests were tied with green tags) and issued a memo about what is included in this very ULTRA ALL INCLUSIVE. Much to my disappointment, this package included everything that is included in a simple all inclusive. The only exception was a plate of fruit and a small bottle of wine in the room (a one-time compliment from the hotel), as well as a "bonus" of 30 minutes of massage for two (one-time) in the hotel's SPA Center and a tent on the beach for the entire stay at the hotel ( for mere mortals, renting a tent is around 10 euros per day). Everything else (food, drinks, paid La Carte restaurants) - as in a regular all-inclusive package. We never got a massage - in the SPA Center they explained to us that this was by appointment the day before the visit, and due to our frequent trips, it was difficult to plan the time. Yes, and there was no particular desire.
ROOM "Deluxe" №1403 - the main disappointment. That's where we got paid off with an early (slightly cheaper) booking!
Main disadvantages:
1. Small number - standard size.
2. Small balcony
3. Old furniture, battered by previous guests, but intact and it is clear that it was once expensive.
4. Old electrical appliances - a hair dryer (made of plastic yellow from old age, stopped working as soon as it warmed up - they let it cool), LCD TV (the screen did not always turn on - there was sound, but there was no picture), central air conditioning (or rather, its remote control console - is about to fall off the wall, and switching modes is extremely inconvenient).
5. Gray (no longer white) from old age and not always clean towels - changed every day. We did not touch the two bathrobes that were in the room.
6. Old but clean bedding.
The only update of the room was obviously a new carpet, because. its chemical smell lingered from the room for a long time - the windows were open all the time. The hotel has refurbished standard rooms which were better than our deluxe.
But the view from the windows is superb! Large green, blooming territory, two swimming pools, slides, and you can see the sea. . . Another plus was the daily replenishment of bathroom cosmetics, which had a wide choice.
They didn’t try to change the number right away, because. settled in the evening and had to feed the child for dinner.
After dinner in the main restaurant of the hotel and an evening walk through its magnificent territory, upon returning to the room, we were in for a shock:
Live music that played in the bar under the windows and the voices of the guests in the bar were so loud that it was impossible to sleep in the room! And if you close all the windows and the balcony door - you suffocated from the smell of the carpet! HOW IS IT POSSIBLE TO ACCOMMODATE GUESTS WITH A CHILD OVER THE DISCO?? ? The hotel knew in advance that we would be with a child (the extra bed was already ready)!
So we tried to fall asleep until 12 o'clock at night, until the disco under the windows ended.
The next day, together with a guide from the tour operator, we turned to the reception with a request to change the room, to which we received an answer that we should have had a room overlooking the garden anyway (it is cheaper) and that all the others are occupied, and one of the free ones next to the sea view and two with a garden view.
HOW?? ? The hotel was then filled with a maximum of 50%!! ! The left wing of the hotel, where there is no bar music, almost did not shine at all... And after May 9, it was already full of people!
In general, having achieved nothing, we decided not to scandal, not to spoil our vacation and adapt to the local schedule...
When it rained in the evening, it was possible to sleep in the room without problems, and when it didn’t rain, they danced themselves at that disco until 12 at night, it’s good that my daughter really liked it. In general, they reacted to this with a positive)))
A little about food: according to the memo, the hotel has a central restaurant, bars scattered around the hotel (it's free for everyone), and La Carte restaurants for 7 euros per person. We never found the latter (apparently, they were not put into operation in early May).
The food is basically the same, no frills. There was almost no seafood (except for fried trout, mackerel and fish stew without a name). There were delicious grilled dishes. With fruits, it’s a real problem - slicing oranges, bananas, grapefruits and apples. Strawberries were only in the form of decorations on sweets in the form of cakes and cakes. Upon arrival home in Odessa, we managed to overeat strawberries the very next day! Ice cream (2 types) was given out from 16:00 to 17:00. Local chefs tried to cook as many dishes as possible from a meager set of products. And they probably succeeded. On arrival I gained +2 kg.
There are dietary dishes, yoghurts and milk porridges. The child always has something to eat.
Alcohol is mostly local. There is an imported one - only in the lobby bar and not everything is free. Fortunately, we did not come here for this and we did not experience problems with alcohol (beer, Irish cream and wine).
The waiters are always friendly and welcoming!
Purity:
The cleanliness of the hotel and its territory is excellent! Local gardeners, janitors, maids, waiters and cooks are trying their best.
Animation:
There is always something to do in the hotel. In the kids club, the child will definitely not be bored. Animators (Anna and a Turkish girl (I forgot the name)) are at their best. A big plus is the aviary with rabbits and turtles roaming freely around the hotel. Lizards warmed themselves on the stones. . . Well, in the evening - a children's disco! Daughter was delighted))
Various competitions, games and quizzes were organized for adults. Or you could work out in the gym or on the street - Pilates, step, etc.
Many thanks to Katya and Eldar for what you are doing!
Evening animation - also on top! Every evening, if it didn't rain, the hotel's theater stage put on great shows!
Beach: clean. It looks like it's being removed. In early May, there are enough sun loungers for everyone. Towels, as well as near the pools, are old, worn out and not always clean.
We were given a tent for free, which is part of the Ultra all inclusive, but the farthest from the sea - in order to get to the sea, we had to go through 2 more rows of such tents. Apparently, they decided to humiliate us on this as well. we made an early booking and paid less than the rest. . .
But then again - we did not bother about this, because. they rarely went to the sea (we also have it) - they mostly went on excursions.
The pools are clean and not heated. The smell of chlorine is present, but not fatal.
So, conclusions:
Minuses:
1. Inadequate hotel policy towards guests in terms of providing decent service at the reception and rooms. Cancel then early booking! If there was a question of price, I would pay extra.
2. The result of the first point is an inadequate policy of differentiating guests from Europe and guests from post-Soviet countries. Why are tables reserved for Germans from standard (judging by the green tags on their hands) rooms, they are served by waiters, bringing any alcohol and bringing any food instead of a buffet?? ? Why are they given better quality towels near the pools and at the sea? Etc....
3. Old rooms, towels and linen.
4. A small assortment in food, especially fruits. How can you not treat guests with strawberries when it is the peak of the season and there are a lot of them!?!!
5. Deluxe rooms and Ultra all inclusive system - do not meet the standards.
Basically, that's all!
There are many more advantages:
- Belconti is a family run hotel.
- Cool, green, blooming, clean area
- The presence of a children's club with animals. Turtles and lizards walking around the territory, a fountain with fish. . .
- Friendly staff. No complaints!
- Clean beach and pools.
- Sea
- Cool animation.
What else do you need for a vacation!
Will I come here again - alas, no, due to the discrepancy between the service and the declared one. Apparently, the owners of the hotel only want to make a profit, not investing much in the development and maintenance of the hotel. It's a pity. But the experience of the hotel is still positive!
For those who want to save money (accommodation prices are average in Belek) and are not experienced in service, but do not want to get into trash - I advise this hotel! Preferably standard rooms.
As a result, the choice fell on Limak Arcadia and Belkonti. Both hotels are "old", a huge plus of which is their chic green area (which is not found in newer hotels) and close proximity to the center of Belek (15 minutes walk), but the minus is the old number of rooms.
After reviewing the reviews and photos, we chose Belconti.
However, after reading about the old number of rooms, in order not to get into such a "trash", we immediately booked a deluxe room with a sea view 2 adults + 1 child through the tour operator. We booked in early February (early booking), which later played a cruel joke on us.
Having paid the money and received confirmation of the reservation, we calmly prepared for the vacation. Planned trips to Pamukkale, Aquarium of Antilia, Side, Land of Legends. . .
So. Check-in went quickly and without unnecessary nervousness. Everything was great. The lobby of the hotel is very beautiful, with a bar, a magnificent terrace, even two rare cars were placed!
We were given 2 room key cards and 3 pool towel cards. Also, red tags were tied on the arm, which meant a VIP guest (ULTRA ALL INCLUSIVE - "standard" guests were tied with green tags) and issued a memo about what is included in this very ULTRA ALL INCLUSIVE. Much to my disappointment, this package included everything that is included in a simple all inclusive. The only exception was a plate of fruit and a small bottle of wine in the room (a one-time compliment from the hotel), as well as a "bonus" of 30 minutes of massage for two (one-time) in the hotel's SPA Center and a tent on the beach for the entire stay at the hotel ( for mere mortals, renting a tent is around 10 euros per day). Everything else (food, drinks, paid La Carte restaurants) - as in a regular all-inclusive package. We never got a massage - in the SPA Center they explained to us that this was by appointment the day before the visit, and due to our frequent trips, it was difficult to plan the time. Yes, and there was no particular desire.
ROOM "Deluxe" №1403 - the main disappointment. That's where we got paid off with an early (slightly cheaper) booking!
Main disadvantages:
1. Small number - standard size.
2. Small balcony
3. Old furniture, battered by previous guests, but intact and it is clear that it was once expensive.
4. Old electrical appliances - a hair dryer (made of plastic yellow from old age, stopped working as soon as it warmed up - they let it cool), LCD TV (the screen did not always turn on - there was sound, but there was no picture), central air conditioning (or rather, its remote control console - is about to fall off the wall, and switching modes is extremely inconvenient).
5. Gray (no longer white) from old age and not always clean towels - changed every day. We did not touch the two bathrobes that were in the room.
6. Old but clean bedding.
The only update of the room was obviously a new carpet, because. its chemical smell lingered from the room for a long time - the windows were open all the time. The hotel has refurbished standard rooms which were better than our deluxe.
But the view from the windows is superb! Large green, blooming territory, two swimming pools, slides, and you can see the sea. . . Another plus was the daily replenishment of bathroom cosmetics, which had a wide choice.
They didn’t try to change the number right away, because. settled in the evening and had to feed the child for dinner.
After dinner in the main restaurant of the hotel and an evening walk through its magnificent territory, upon returning to the room, we were in for a shock:
Live music that played in the bar under the windows and the voices of the guests in the bar were so loud that it was impossible to sleep in the room! And if you close all the windows and the balcony door - you suffocated from the smell of the carpet! HOW IS IT POSSIBLE TO ACCOMMODATE GUESTS WITH A CHILD OVER THE DISCO?? ? The hotel knew in advance that we would be with a child (the extra bed was already ready)!
So we tried to fall asleep until 12 o'clock at night, until the disco under the windows ended.
The next day, together with a guide from the tour operator, we turned to the reception with a request to change the room, to which we received an answer that we should have had a room overlooking the garden anyway (it is cheaper) and that all the others are occupied, and one of the free ones next to the sea view and two with a garden view.
HOW?? ? The hotel was then filled with a maximum of 50%!! ! The left wing of the hotel, where there is no bar music, almost did not shine at all... And after May 9, it was already full of people!
In general, having achieved nothing, we decided not to scandal, not to spoil our vacation and adapt to the local schedule...
When it rained in the evening, it was possible to sleep in the room without problems, and when it didn’t rain, they danced themselves at that disco until 12 at night, it’s good that my daughter really liked it. In general, they reacted to this with a positive)))
A little about food: according to the memo, the hotel has a central restaurant, bars scattered around the hotel (it's free for everyone), and La Carte restaurants for 7 euros per person. We never found the latter (apparently, they were not put into operation in early May).
The food is basically the same, no frills. There was almost no seafood (except for fried trout, mackerel and fish stew without a name). There were delicious grilled dishes. With fruits, it’s a real problem - slicing oranges, bananas, grapefruits and apples. Strawberries were only in the form of decorations on sweets in the form of cakes and cakes. Upon arrival home in Odessa, we managed to overeat strawberries the very next day! Ice cream (2 types) was given out from 16:00 to 17:00. Local chefs tried to cook as many dishes as possible from a meager set of products. And they probably succeeded. On arrival I gained +2 kg.
There are dietary dishes, yoghurts and milk porridges. The child always has something to eat.
Alcohol is mostly local. There is an imported one - only in the lobby bar and not everything is free. Fortunately, we did not come here for this and we did not experience problems with alcohol (beer, Irish cream and wine).
The waiters are always friendly and welcoming!
Purity:
The cleanliness of the hotel and its territory is excellent! Local gardeners, janitors, maids, waiters and cooks are trying their best.
Animation:
There is always something to do in the hotel. In the kids club, the child will definitely not be bored. Animators (Anna and a Turkish girl (I forgot the name)) are at their best. A big plus is the aviary with rabbits and turtles roaming freely around the hotel. Lizards warmed themselves on the stones. . . Well, in the evening - a children's disco! Daughter was delighted))
Various competitions, games and quizzes were organized for adults. Or you could work out in the gym or on the street - Pilates, step, etc.
Many thanks to Katya and Eldar for what you are doing!
Evening animation - also on top! Every evening, if it didn't rain, the hotel's theater stage put on great shows!
Beach: clean. It looks like it's being removed. In early May, there are enough sun loungers for everyone. Towels, as well as near the pools, are old, worn out and not always clean.
We were given a tent for free, which is part of the Ultra all inclusive, but the farthest from the sea - in order to get to the sea, we had to go through 2 more rows of such tents. Apparently, they decided to humiliate us on this as well. we made an early booking and paid less than the rest. . .
But then again - we did not bother about this, because. they rarely went to the sea (we also have it) - they mostly went on excursions.
The pools are clean and not heated. The smell of chlorine is present, but not fatal.
So, conclusions:
Minuses:
1. Inadequate hotel policy towards guests in terms of providing decent service at the reception and rooms. Cancel then early booking! If there was a question of price, I would pay extra.
2. The result of the first point is an inadequate policy of differentiating guests from Europe and guests from post-Soviet countries. Why are tables reserved for Germans from standard (judging by the green tags on their hands) rooms, they are served by waiters, bringing any alcohol and bringing any food instead of a buffet?? ? Why are they given better quality towels near the pools and at the sea? Etc....
3. Old rooms, towels and linen.
4. A small assortment in food, especially fruits. How can you not treat guests with strawberries when it is the peak of the season and there are a lot of them!?!!
5. Deluxe rooms and Ultra all inclusive system - do not meet the standards.
Basically, that's all!
There are many more advantages:
- Belconti is a family run hotel.
- Cool, green, blooming, clean area
- The presence of a children's club with animals. Turtles and lizards walking around the territory, a fountain with fish. . .
- Friendly staff. No complaints!
- Clean beach and pools.
- Sea
- Cool animation.
What else do you need for a vacation!
Will I come here again - alas, no, due to the discrepancy between the service and the declared one. Apparently, the owners of the hotel only want to make a profit, not investing much in the development and maintenance of the hotel. It's a pity. But the experience of the hotel is still positive!
For those who want to save money (accommodation prices are average in Belek) and are not experienced in service, but do not want to get into trash - I advise this hotel! Preferably standard rooms.
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Terrible attitude towards vacationers, we live in a club room, the rooms are shabby, dark, damp, we were asked to change, we were refused, referring to the crowded hotel, in October that month, I don’t believe it! They said they were ready to change for $ 20 per person per day. Why don't you go to..
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Terrible attitude towards vacationers, we live in a club room, the rooms are shabby, dark, damp, we were asked to change, we were refused, referring to the crowded hotel, in October that month, I don’t believe it! They said they were ready to change for $ 20 per person per day. Why don't you go to... Usually you give 100 bucks and change the number without any problems, but here the dachshund. It started to rain and the whole corridor in the room was in the water. It was a surprise that there were regular keys in the doors, and not magnetic ones. However, the whole room is full of g. . The territory is small, there is almost no animation, at the reception there is a good attitude only towards their Turks. We will never come here again. I never leave reviews, but this is overkill??? ? By the way, our flight was also delayed for 7 hours and the guide did not come to the meeting and did not contact us, complete indifference.
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