Good hotel but could do with a refurbishment

Written: 1 july 2019
Travel time: 23 — 30 june 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 9.0
Cleanliness: 9.0
Food: 9.0
Amenities: 9.0
Yesterday we returned from another check-in at Cornelia and, as promised, I immediately publish a review about how the hotel has changed in recent years (the last check-in was in 2014).
I must say right away there are few changes, what works stably needs only minor edits and in some places the need for repairs. We arrived at the hotel at about 12 noon, settled in literally 10 minutes, our data was already apparently in the hotel database.
A room with exactly the same furniture as it was in 2014, and as it turned out later, it was the room that showed the need for renovation of the hotel. Well, a couple of times I had to program the entrance card, the next day even the maid could not get into our room, after us two hotel workers arrived at lunchtime who began to reprogram the lock itself in the door, it helped for a day, then again the card had to be “updated” on reception. On the third day, returning from lunch, they immediately found a worker on a stepladder rummaging through the ventilation duct, having fun....On the 4th or 5th day, workers again tried to break into the room with a ladder - as they said, checking the alarm sensor. I just turned on the TV to check - all the channels show with “ripples”, in principle, it’s not scary, we didn’t watch it. In general, the equipment in the room is already beginning to “crumble”, from time and humidity. Humidity in the room is also one of the minuses, at times you just start to "suffocate" from it, everything that is paper to the touch "swells" with time. The bath is in good condition, the cleaning is excellent (one day it was not cleaned for the reason described above).

What has improved. The Internet is excellent almost throughout the hotel (including the beach), Youtube watched without problems. We installed new slides - now out of 4 instead of 3 (one remained from the old options - 3 new ones were added). Divided the beach into areas for smokers and non-smokers.
The rest of the hotel remained the same as in my first review. Even the chef has not changed, and it seems like the one responsible for the animators is also the same.
What else should be done - put up no-smoking signs in the amphitheater - when children sit and start smoking nearby, sorry...
In general, everything is fine, but the rooms are already starting to ask for repairs…
Translated automatically from Russian. View original