Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
10.0
Cleanliness:
9.0
Food:
8.0
Amenities:
9.0
arrived yesterday from Turkey -
HOTEL CLASS-rooms-restaurant-like in CALISTA-great. reception better, more pools, much more entertainment for children + water slides for children and adults + children's train + children's mini club
FOR MOMMS: there is a queue for strollers - we waited 2 days - some received immediately, some did not wait at all.
blender - one broken. while it is washed for the next mother, you have to wait up to 10 minutes. microwave and blender - in the restaurant - you can use it at any time. there is a children's table with pizza and french fries))) on the common table there is a diet menu - it's like -time for children-boiled chicken-beef-potatoes-rice-pasta-mashed soups.
the service is super. everyone wants to help. there is something to compare - in turkey, one of the best hotels.
BUT: everyone is disappointed with the organization of the trip!
we bought a ticket to blue sky on a warm camp - from the operator "Koral". We bought 1.5 months before the start of the tour. years) at 20 pm on the day before departure, they brought the documents to the agency and it turned out that the departure time was moved to 5 am. That is, leave the house at 1.30 am. The children did not sleep, cried, etc. he said that he had already known about it for 2 weeks, but he did not warn us, since nothing could be done anyway - he tried.
upon arrival, it turned out that the elite service is an ordinary bus that will go only to 2 hotels, despite the fact that in Moscow they said that it was a minibus and an individual transfer.
the day before leaving the hotel for Moscow, it turned out that our flight was canceled and now we are flying 10 hours earlier - departure at 8 am - from the hotel at 5 am. We called Moscow, in Moscow they said that this had been known since June 11, but ODEON tours does not want to work and help us in choosing flights, and therefore we will be the last to know about everything - June 19. In ODEON tours at the hotel, representatives all blame CORAL and say that deal with CORAL in Moscow.
June 20 - again - without sleeping, without breakfast. We left the hotel and it turned out that the flight was delayed - ODEON Tours already knows about it - and therefore "let's go to the Turkish sweets shop. " Time - 5 am ! ! in a rage, and ODEON the girl says that she still has to go. It does not depend on her. after a skirmish, we were taken back to the hotel - to drink coffee. It turned out - only for 20 minutes. The transfer is already booked, and therefore we must go not to the actual departure time, but to the originally planned one - and I don’t care that the delay is 3 hours. But about a delay of 3 Of course, they didn’t tell us the hour - they said “hour. ” The surprise was waiting at the airport. So, having raised the children at 4 in the morning, we flew home at 11.
WE ALWAYS RELAX IN DE LUX. THE FIRST AND LAST TIME FLEASED WITH CORAL. NO ONE THINKS ABOUT THE GUESTS AT ALL.
HOTEL CLASS-rooms-restaurant-like in CALISTA-great. reception better, more pools, much more entertainment for children + water slides for children and adults + children's train + children's mini club
FOR MOMMS: there is a queue for strollers - we waited 2 days - some received immediately, some did not wait at all.
blender - one broken. while it is washed for the next mother, you have to wait up to 10 minutes. microwave and blender - in the restaurant - you can use it at any time. there is a children's table with pizza and french fries))) on the common table there is a diet menu - it's like -time for children-boiled chicken-beef-potatoes-rice-pasta-mashed soups.
the service is super. everyone wants to help. there is something to compare - in turkey, one of the best hotels.
BUT: everyone is disappointed with the organization of the trip!
we bought a ticket to blue sky on a warm camp - from the operator "Koral". We bought 1.5 months before the start of the tour. years) at 20 pm on the day before departure, they brought the documents to the agency and it turned out that the departure time was moved to 5 am. That is, leave the house at 1.30 am. The children did not sleep, cried, etc. he said that he had already known about it for 2 weeks, but he did not warn us, since nothing could be done anyway - he tried.
upon arrival, it turned out that the elite service is an ordinary bus that will go only to 2 hotels, despite the fact that in Moscow they said that it was a minibus and an individual transfer.
the day before leaving the hotel for Moscow, it turned out that our flight was canceled and now we are flying 10 hours earlier - departure at 8 am - from the hotel at 5 am. We called Moscow, in Moscow they said that this had been known since June 11, but ODEON tours does not want to work and help us in choosing flights, and therefore we will be the last to know about everything - June 19. In ODEON tours at the hotel, representatives all blame CORAL and say that deal with CORAL in Moscow.
June 20 - again - without sleeping, without breakfast. We left the hotel and it turned out that the flight was delayed - ODEON Tours already knows about it - and therefore "let's go to the Turkish sweets shop. " Time - 5 am ! ! in a rage, and ODEON the girl says that she still has to go. It does not depend on her. after a skirmish, we were taken back to the hotel - to drink coffee. It turned out - only for 20 minutes. The transfer is already booked, and therefore we must go not to the actual departure time, but to the originally planned one - and I don’t care that the delay is 3 hours. But about a delay of 3 Of course, they didn’t tell us the hour - they said “hour. ” The surprise was waiting at the airport. So, having raised the children at 4 in the morning, we flew home at 11.
WE ALWAYS RELAX IN DE LUX. THE FIRST AND LAST TIME FLEASED WITH CORAL. NO ONE THINKS ABOUT THE GUESTS AT ALL.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Terrible hotel! Unsanitary conditions, sick with COVID!
- We liked everything
- Fleeing on the third day
- Disappointment
- Hotel for pensioners
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