Service is everything!!!

Written: 19 july 2010
Travel time: 6 — 18 july 2010
Who does the author recommend the hotel to?: For business travel; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 10.0
Cleanliness: 9.0
Food: 10.0
Amenities: 8.0
We went, thank God, with "Pegasus" - we are satisfied, this is not the first time we have dealt with them. We arrived at the hotel quickly, at 10 o'clock, at the reception they asked to wait until checkout time, it's convenient to wait, things are under supervision and we have already determined in which room we we will live... Without any money... At 12-30 mv we went to the porter and got the keys. The room is spacious, clean. The garden view is even nicer than the sea view, that is, the pool, and the sea is somewhere there (Nat it makes no sense to overpay). Full minced meat and a bathrobe and slippers and everything else and the promised fruits. On the TV, a greeting was given to us personally. They cleaned it efficiently, everything was changed daily by ourselves, including the bed. and everywhere there are free ones. Beach towels and on cards and without-take-I don’t want to. The food is very tasty and varied. There are free tables at any time. Cleaned instantly and without asking. Drinks are brought quickly and politely. at the elementary school level, there are no problems! There are many people, but they are somewhere scattered Crowded only during live music on the street in the House-bar. But still, there were some tables. Drinks are of high quality, in the heat of the day a little more soda, less alcohol is good. All day ice cream and all sorts of gadgets, such as cakes. and drinks are brought in carts to the beach. The hotel is one of the best!!!
About the shortcomings: there are few of them, but there are. These are not even shortcomings, but omissions.
In the Spa, fresh juices do not press right in front of you, but I would like to see, although everything tastes right. It’s stuffy in the indoor pool, it makes no sense to play pianimi from 18 to 19-30 in the hall, only children are worn. This would be a pianist, but in what a distant barchik, yes after dinner, yes there are sofas in the bar...

A hookah implies comfort, not a chair with a table - after all, there is a place nearby on the lawn... There is no selection by a guest performer, for example, a Bulgarian soloist not only out of tune, raping Sinatra songs, but also went on stage in stretched sweatpants - at such and such a level of the hotel...
The rest is connected with the lack of culture and selfishness of the tourists themselves, and not necessarily the CIS ones. The Germans and the Ang. They are also good. And Asian large families generally think that they are alone here... People are different, of all nationalities, everything is determined by culture.
It seemed to me positive, but someone may not like it: the animation is quiet and unobtrusive, although noticeable.
It seems that there will be questions - ask, I will answer.
Translated automatically from Russian. View original