Great hotel with poor soundproofing from TUI day & night hotel

Written: 10 june 2018
Travel time: 23 — 30 may 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 8.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
We went to Turkey for the first time. Went with my 9 month old son. In general, we were satisfied with the rest, but from the minuses I would like to note the following:
- on the first day on the beach, among the hotel guests, we met a child with chickenpox. Most likely, his parents do not consider this disease dangerous, because they did not rest somewhere on the sidelines, but simply in the middle of the beach, among pregnant women, small infants and just adults. A few days later, upon arrival home, we had this very chickenpox and had been ill
- Very poor soundproofing. Our windows overlooked the tennis courts and, accordingly, the neighboring TUI day&night hotel. Before the disco ended in a nearby hotel, we never managed to fall asleep, and the disco until 12 at night and with the windows and doors closed in our room, the Music was screaming as if we were in the center of the dance floor (and I'm not exaggerating). And according to the regime, our child should fall asleep at 21 ....

- housekeeping...
well, the maid, throughout the rest, decided that two sets of mini cosmetics and one shower cap would be enough for three adults
- Free access to a restaurant of your choice. In fact, you need to sign up in advance, almost on the day of arrival, as certain restaurants work on certain days
Probably, this is all of the super obvious minuses. After all, the purpose of the trip was not to look for the bad.
PROS
- clean and tidy area
- friendly staff (without any problems they changed the room that overlooked the wall and air conditioners from the kitchen)
- very tasty and varied food
- excellent children's table and dietary table (milk, yoghurts, canned baby food)
- clean beach and sea
- a huge abundance of sweets throughout the day
- clean, beautiful pools
- not bad animation
- wi-fi is not bad, but it doesn’t take on the beach and in the rooms (but we came to relax, you can wi-fi at home)
- decent repair in the rooms
- excellent quality mini cosmetics

!!!!! ! And now a review of the work of an employee of a travel agency in a hotel.
Upon arrival at the hotel, we were informed that the tour operator provides us with the opportunity to travel to Antalya for shopping. Previously, we met with a representative of Tez-Tour Akhmat Shayev (the coordinator of our stay in Belek). Akhmat described this trip as follows: at the expense of the company, we give you a car, a driver and a guide. Together with them you go to Antalya to the largest shopping centers. I expressed my wishes regarding the shops and Akhmat drew up a map of our route on his tablet and set the time of departure. I remind you that we rested with a 9-month-old baby. At the appointed time and day, the driver, guide and Akhmat were late (with a view, as in the order of things). On the way to Antalya, I once again expressed my wishes to the guide regarding specific shopping centers. The guide's surprise knew no bounds.

We spent 3 minutes on shopping and 60 minutes on the road. And they didn't buy ANYTHING. It would be better to spend this time at sea. So, this is how much you need to be greedy for money, so that despite the heat, just like that, try to make money on people with a small child, who was simply transported in a car.
Translated automatically from Russian. View original
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