не 5 звездочный отель not a 5 star hotel

The staff does not want to work. Starting with receptionists, ending with repairmen. All with such faces, as if we owe them. On the first day of arrival, after taking a shower, there was a flood in the bathroom, they called the reception desk, an employee came in 15 minutes, did something there (another 10 minutes) and left. By the way, time was lost waiting and eliminating... The next day, the same flood again. They called again, again waiting for 15 minutes, came, poked around, left, asked to wait, came 15 minutes later with a sealant, the next shower stopped flowing. Hooray, two days of flooding and about an hour of waiting in the room, the problem was solved. Then the lock in the balcony door broke (it would seem that it could break there, but....) again waiting for workers and a long picking, calling assistants... and you watch how the wind rose there and your clothes fly away... managed to open after after 3 repairmen came and finally broke the lock, after which the balcony did not close until departure, but this is garbage compared to the lost time and the inability to go out onto the balcony and catch the flying gear.
There are a lot of people in the dining room, the tables are not cleaned, you stand like a fool with a plate in search of a free table until you find an employee and ask to clean (still have to be found), even at McDonald's they clean better and faster. And also when you have two children. . . finding a table turns into a whole quest. . . And that's 5 stars! And with buses to the beach is a whole story. Yes, they run every 15 minutes, but during rush hours, when people with children go to the beach and back from the scorching sun, it reminded me of public transport during rush hours, the only difference is that everyone around is in wet swimsuits and poke in the nose with inflatable circles and mattresses, it’s true 5 minutes to go, but it’s also not very pleasing. And personally, I missed the sea nearby in the evening, lanes, sunsets, and buses went to the sea only until 19.00.
The bartenders pour alcohol at their own discretion and when you ask him to do what you want they can't or like one said he was a bartender and he better know what we should be drinking. . . Whiskey from under the chivas floors but mostly Turkish drink. It didn’t really upset me, I had enough wine, but my friends argued with the bartenders every time about this, and wanted to leave them a tip... (but this is 5 stars and all inclusive, and we achieve what we are supposed to, I didn’t even want to tip, except perhaps a couple of employees).

The hotel itself is clean, new, the rooms were fine, there is a separate room for children, a balcony, everything is ok in this regard. Oh yes, in the pool, the son injured his finger badly, on the protruding tile, they could not stop the blood for a long time, ran to the room for a first-aid kit past the reception, found out about the nurse, she turns out to 18, and the time was 18.15. Those. after 18 nothing happens to people?!... but only on a working day, but this also doesn’t bother anyone. . . fortunately I had everything I needed with me.... The food is also not a fountain, there is zero seafood, once there were mussels, otherwise, a lot, but monotonous, the soup was eaten only with vegetable broth and boiled chicken and vegetables could be added to it. You won't leave hungry. In general, you can eat, salads, vegetables... meat, fruits. Desserts are monotonous... but in comparison with Spain 3+ this hotel loses very much. from 12-16 ice cream is given out. traveled with 3 families. all with 2 children... In general, we went to rest and rested, we were not very upset because of all this, but all these shortcomings do not deserve the title of 5 stars. The animation is also the same. Every day the same thing, my daughter liked the children's room. My son used the basketball court. Whom I would like to note is the girl Zhenya of the animator and Mutlo of the organizer. Great guys, positive, it was nice to talk, always friendly and helped to have fun, participating in competitions, and also a wonderful clown-yogi-pirate-Turk, the children liked it! The tour cost us 152tr for the 4th (eldest son 13, daughter 3). this is perhaps not the most expensive tour that you could buy for 8 days, at the end of June-beginning of July. Therefore, price-quality. Houses with sofas with a photo by the pool and by the sea are paid -15$