Bad hotel. Nothing to do with small children! Claimed for 5 * but actually 2 *

Written: 17 august 2018
Travel time: 3 — 16 august 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 3.0
Food: 4.0
Amenities: 1.0
We chose a family hotel for a holiday with small children. For some reason, according to the reviews, it seemed to us that it corresponds to the declared status. But it's not.
Among the advantages - a large green area. This is all.
Too many cons.
This hotel does not have a good owner.
They will smile and nod at you, but they will fulfill your request only after 5-6 calls!
Cleaned in the rooms normally, but all the sheets are torn. You will go for water and toilet paper yourself.
With cleaning in the main restaurant, the number of staff does not have time to cope. Therefore, you can calmly only have breakfast, because, as a rule, half of the hotel residents come to breakfast. And at dinner - terrible crowds. Heat, stuffiness and heaps of dirty dishes. Food, in principle, is normal, but there is no children's menu there.
A boat goes to the sea. It's interesting once or twice.

The beach is dirty. Nobody cleans the sand. Beds and mattresses are old. They stand close to each other. They clearly lack the allotted territory.
There are many pools. But cleaning them is also a problem. My granddaughter for 10 months picked up a rotovirus there. When we were brought to the local hospital, there were many children from our hotel there. And as the doctors said, there are a lot of them from our hotel in general!...
And everywhere, both by the sea, and by the pool, next to the pier, and by the central pool, next to the restaurant, you will be haunted by SCREAMING ENCLOSURE!!! because you can’t call it music at SUCH volume!
I can’t imagine how the guests lived there, who were “lucky” to settle nearby.
I would not recommend anyone to go there!! !
Translated automatically from Russian. View original