Отель максимум на три звезды из пяти заявленных. Минусов больше, чем плюсов. The hotel is a maximum of three stars out of five declared. There are more minuses than pluses.

Good afternoon. We visited this hotel at the end of June. We were three adults and two children. We arrived, we were met, transfer to the hotel. That's all right. Problems started immediately upon arrival. Waiting for settlement. True, not for long. We took a family room. We have a two year old child. They promised a baby cot which was not available. The safe was also closed and old dirty towels hung. Cleaning the room after previous guests and did not smell. Time is 9 pm. Children need to sleep. I call the reception, they tell me that their worker is traveling around the territory and soon they will bring us a crib and towels. An hour has passed. The worker arrived. Brought towels. 4 pieces! For five! And everyone is different! No bed! He does not speak Russian or English. I call reception. They are surprised that this happened, but they say to wait, because he left further, but there is no connection with him! ! I went outside and saw him in the distance. Caught up running. In the buggy and at the reception. They told him what I wanted. Towels were given to us, but about the bed they said that only tomorrow. There is nothing to do, go wash your face and sleep. The bed was delivered the next day. A little broken, but nothing, they fixed it themselves. The master came and opened the safe. And there!! ! Dirty men's underpants! ! Tin! And they smile, these Turks! They are having fun. It's all about housekeeping. During the entire stay (10 days), we were normally cleaned twice. After we ourselves left money for the staff. And linen with towels and changed only for money. The dollar worked wonders! During the stay, the bathtub, air conditioning, the telephone broke, the lamp near the house burned out. They gave applications for reception, but things are still there. Nothing was done, although it was constantly oeshchalis. The hotel staff speaks Russian very poorly or does not speak at all. Explained had almost no fingers. We had an ultra all inclusive. The people in the dining room are dark! The queues are terrible! Mat remat! And if you come later, then there will be no people, but there is already nothing to eat. Because milking people is not prepared, but only at the beginning of lunch or dinner. As time passes, everything ends and that's it. It's sad, because they paid a lot of money. About the boats to the beach only positive. Everything is fine with this, the children liked it. The pools are great too. The food is below average! Solid monotony. Children sometimes had practically nothing to eat at all. Basically, all food is spicy, cakes with dyes. On a fish day, one fish, which the majority of children (and adults too) do not eat. Animation for children was not interesting. There are no other entertainment facilities on site. And those that are (slot machines, cars, trampoline) for an additional fee ($ 5-10). The playground was not even lit up in the evenings! ! So basically, the review of the hotel is negative. Having paid money (and not small for us), we wanted to get a better attitude and atmosphere. But. . . The hotel positions itself as five stars, but pulls on the strength of three. And even the hotel workers themselves laugh at this and say that five stars were simply drawn to them. The hotel did not live up to expectations. Very sorry for the money spent! And holidays. Choose other hotels, comrades!