Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
9.0
Cleanliness:
8.0
Food:
10.0
Amenities:
10.0
We rested with our family (2 adults and children 12 and 4 years old) in September 2019. We returned satisfied and with a desire to go to this hotel again.
In order not to repeat too much with other reviews, I will highlight the main ones:
A letter of recommendation from TopHotels did not give us anything, they gave us a room without the right to choose, in building 4 on the 1st floor overlooking the playground. If we go back to this hotel, I will strongly ask for building 1.2 or 3 to be closer to the restaurant and entertainment.
The cleaning of the room in the 4th building was good, though the towels were taken away in the first days, but the clean ones were not left. They called 7777, they brought towels within 5-10 minutes. So it didn't cause much inconvenience.
They no longer put beer in the mini-bar in the room (we didn’t have to, but suddenly it’s important to someone).
The sea is excellent, although not quite transparent, in the afternoon with waves. The entrance is not comfortable, but it didn’t really bother us. On the beach, garbage is the result of tourists' rest, glasses from under the water, napkins - few people clean up after themselves, it's a shame : (
The food is excellent, varied, there is also a diet with a good selection of dishes.
The restaurant is not very clean in places, most likely they do not have time to clean with such a large number of tourists, some of them are not quite neat. We didn’t get dirty dishes, sometimes we only noticed water stains.
We went to an Indonesian restaurant. More or less, but there was no desire to return. From the dishes we liked only chicken in sweet and sour sauce and beef, but duck and salads - not so much.
A confectionery with waffles and ice cream is located on the way from the reception to the main restaurant and the beach, on the right without reaching the big steps (many for some reason could not find it).
Water park - it is better to come not to the very opening, but after 30-40 minutes, then it is easier to find free sunbeds. In the white slide, the joints are not smooth, it is a little uncomfortable to move out. The striped slide was closed.
Entertainment - for small children a mini club and a mini disco, no complaints, but there were better ones. The teenager went mainly to the water park and to the shooting range, but there the tourists behaved in such a way that there was no desire to go again.
Evening shows are beyond praise, but you need to know that the first performance immediately after the mini-disco at the beginning of 10 pm in the amphitheater is very interesting for teenagers and adults (daughter 4 years old did not hatch). And after it, at another Party Area location, live music, karaoke, disco 80-90, jungle parties and more - well, we were very entertained and allowed to rest our souls while the children were sleeping in the room. And from 00 to 2 am - disco in the bar.
From the unpleasant - an electronic cigarette was stolen from us at the disco (after the disco at 2 am, when there was no one except us, the staff and the table close to the staff, they forgot the cigarette on the table, returned after 3 minutes and it was gone and no one returned , although it was clear who took it, but they could not prove anything and there are no cameras there). A day later, in the same way, the acquaintances forgot the iPhone and after 5 minutes they no longer found it, there was also no one except us there, but using the "find iPhone" function the next day they were able to prove that it was somewhere near the reception and found it in the room lost things (allowed to go there), but email. they didn't take us there to check the cigar.
I’ll separate my wishes - give out a hotel card to newly arrived guests and tell at least briefly about the structure, we noticed some locations only before leaving, and something is already on the photo of the card after returning home.
And it would be nice if beach towels were also given out near the beach.
In order not to repeat too much with other reviews, I will highlight the main ones:
A letter of recommendation from TopHotels did not give us anything, they gave us a room without the right to choose, in building 4 on the 1st floor overlooking the playground. If we go back to this hotel, I will strongly ask for building 1.2 or 3 to be closer to the restaurant and entertainment.
The cleaning of the room in the 4th building was good, though the towels were taken away in the first days, but the clean ones were not left. They called 7777, they brought towels within 5-10 minutes. So it didn't cause much inconvenience.
They no longer put beer in the mini-bar in the room (we didn’t have to, but suddenly it’s important to someone).
The sea is excellent, although not quite transparent, in the afternoon with waves. The entrance is not comfortable, but it didn’t really bother us. On the beach, garbage is the result of tourists' rest, glasses from under the water, napkins - few people clean up after themselves, it's a shame : (
The food is excellent, varied, there is also a diet with a good selection of dishes.
The restaurant is not very clean in places, most likely they do not have time to clean with such a large number of tourists, some of them are not quite neat. We didn’t get dirty dishes, sometimes we only noticed water stains.
We went to an Indonesian restaurant. More or less, but there was no desire to return. From the dishes we liked only chicken in sweet and sour sauce and beef, but duck and salads - not so much.
A confectionery with waffles and ice cream is located on the way from the reception to the main restaurant and the beach, on the right without reaching the big steps (many for some reason could not find it).
Water park - it is better to come not to the very opening, but after 30-40 minutes, then it is easier to find free sunbeds. In the white slide, the joints are not smooth, it is a little uncomfortable to move out. The striped slide was closed.
Entertainment - for small children a mini club and a mini disco, no complaints, but there were better ones. The teenager went mainly to the water park and to the shooting range, but there the tourists behaved in such a way that there was no desire to go again.
Evening shows are beyond praise, but you need to know that the first performance immediately after the mini-disco at the beginning of 10 pm in the amphitheater is very interesting for teenagers and adults (daughter 4 years old did not hatch). And after it, at another Party Area location, live music, karaoke, disco 80-90, jungle parties and more - well, we were very entertained and allowed to rest our souls while the children were sleeping in the room. And from 00 to 2 am - disco in the bar.
From the unpleasant - an electronic cigarette was stolen from us at the disco (after the disco at 2 am, when there was no one except us, the staff and the table close to the staff, they forgot the cigarette on the table, returned after 3 minutes and it was gone and no one returned , although it was clear who took it, but they could not prove anything and there are no cameras there). A day later, in the same way, the acquaintances forgot the iPhone and after 5 minutes they no longer found it, there was also no one except us there, but using the "find iPhone" function the next day they were able to prove that it was somewhere near the reception and found it in the room lost things (allowed to go there), but email. they didn't take us there to check the cigar.
I’ll separate my wishes - give out a hotel card to newly arrived guests and tell at least briefly about the structure, we noticed some locations only before leaving, and something is already on the photo of the card after returning home.
And it would be nice if beach towels were also given out near the beach.
Translated automatically from Russian. View original
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