Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
9.0
Cleanliness:
10.0
Food:
9.0
Amenities:
10.0
Pluses: freshness (new hotel without any signs of wear); a very large green well-groomed area with a huge number of restaurants, bars, places for a relaxing and active holiday; in this regard, the absence of any crowd; large, comfortable rooms; huge pier; plenty of comfortable sunbeds on the beach and pier; acceptable Wi-Fi throughout, including the pier; confectionery with a very large selection of the freshest cakes, chocolate, glazed nuts and ice cream with natural fruit and berry fillings; a large selection of alcoholic beverages included in the concept, up to single malt whiskey and aged cognac, very decent alcoholic cocktails; a large selection of food for every taste, themed dinners (Mexican, Turkish, Mediterranean, Italian, seafood evening, etc. ); in the day restaurant "Gusto" French steaks are no worse than really French ones; excellent housekeeping; a magnificent fitness center with a variety of modern strength training equipment, treadmills and orbitreks; good saunas; towels without cards in unlimited quantities; etc. etc. - there are a lot of advantages, including pleasant little things for a comfortable relaxing holiday. Separately, I would like to note the very attentive, caring attitude of the hotel's guest service - her phone resembles a Harry Potter magic wand? .
Disadvantages (considering the very impressive price of staying at the hotel): uneven service in the main restaurant and some bars - from very helpful (especially in the evening in the bar on the pier) to completely indifferent (especially in the afternoon in the main restaurant), sometimes it seems that the waiters are tired of relaxing to hell; seafood is pampered only once a week - at a themed dinner, and exotic fruits disappeared from the fruit table of the main restaurant on the fourth day of our stay and never appeared again; on a huge pier there is only one changing cabin - absolutely not enough! ; A device for squeezing swimsuits and swimming trunks, which has long been common for good hotels, was found only in the locker room of the spa, and even then it was out of order, and in 10 (! ) days no one fixed it; The water pressure in the shower, at least on the third floor, is significantly lower than on the first floor and does not correspond to the normal idea of good water pressure. All this could be called nit-picking, if not for the really very high quality of everything else. I think that all these shortcomings are uncritical and - if desired, of course - completely eliminated. It’s just that hotel managers need to pay extra attention to training waiters in courtesy and courtesy, to spare no expense in quality tropical fruits and seafood (mandatory for hotels of this level), as well as to organize improved water pressure in the rooms, additional cabins on the pier and prompt repair of drying equipment.
Features: the hotel is very large - so much so that a significant part of its territory is not used at all, and special cars are transported to the beach and from the beach. However, it was more pleasant for me personally to walk along the shady alleys to the beach - such walks are especially relevant given the constantly offered delicious and fresh food.
General impression and recommendations: a new, very large and expensive hotel for a quiet respectable holiday, including with children. The price / quality ratio is quite acceptable (high price - high quality). Separate disappointments do not overshadow the overall very pleasant impression of a well-organized holiday. This is a hotel that you want to return to - and there are not so many of them.
Disadvantages (considering the very impressive price of staying at the hotel): uneven service in the main restaurant and some bars - from very helpful (especially in the evening in the bar on the pier) to completely indifferent (especially in the afternoon in the main restaurant), sometimes it seems that the waiters are tired of relaxing to hell; seafood is pampered only once a week - at a themed dinner, and exotic fruits disappeared from the fruit table of the main restaurant on the fourth day of our stay and never appeared again; on a huge pier there is only one changing cabin - absolutely not enough! ; A device for squeezing swimsuits and swimming trunks, which has long been common for good hotels, was found only in the locker room of the spa, and even then it was out of order, and in 10 (! ) days no one fixed it; The water pressure in the shower, at least on the third floor, is significantly lower than on the first floor and does not correspond to the normal idea of good water pressure. All this could be called nit-picking, if not for the really very high quality of everything else. I think that all these shortcomings are uncritical and - if desired, of course - completely eliminated. It’s just that hotel managers need to pay extra attention to training waiters in courtesy and courtesy, to spare no expense in quality tropical fruits and seafood (mandatory for hotels of this level), as well as to organize improved water pressure in the rooms, additional cabins on the pier and prompt repair of drying equipment.
Features: the hotel is very large - so much so that a significant part of its territory is not used at all, and special cars are transported to the beach and from the beach. However, it was more pleasant for me personally to walk along the shady alleys to the beach - such walks are especially relevant given the constantly offered delicious and fresh food.
General impression and recommendations: a new, very large and expensive hotel for a quiet respectable holiday, including with children. The price / quality ratio is quite acceptable (high price - high quality). Separate disappointments do not overshadow the overall very pleasant impression of a well-organized holiday. This is a hotel that you want to return to - and there are not so many of them.
Translated automatically from Russian. View original
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