Disgusting hotel with terrible food and disgusting restaurant

Written: 23 september 2019
Travel time: 9 — 20 september 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 3.0
We stayed at the hotel from 9 to 20 September 2019. Tour operator Tez Tour, S7 airline. We arrived at the hotel at about 18:00, the room was provided immediately (326), the registration went quickly. The room after the previous visitors was cleaned somehow, the lighting is weak, there was water in the refrigerator. The dispensers were missing shampoo, liquid soap and conditioner. The first dinner surprised me with its scarcity and some incomprehensible origin of the side dish and a parody of stewed chicken, or rather its sad remains. There was also fish, which ran rotten for several days. In a 4-star hotel, tea cups, tea forks and cups were completely absent. Paper cups, plastic sticks instead of spoons. Cakes with a clearly chemical tint and dirty tables with dull napkins that have not been washed for a long time. The first morning showed that life goes on and there is still an opportunity to have breakfast in the dining room.
Delivery to the beach is organized by the driver Mustafa, who works mainly depending on the load of the bus and according to the schedule. The beach made a depressing impression. Ancient dirty sunbeds, lack of mattresses, and even those that are asked to be scrapped. The sunbeds are scattered, the mattresses are piled in a heap, the sand is strewn with cigarette butts. They smoke everywhere, no one fights with it. The silent figure, depicting the scourge of battle, only empties the garbage pots and calms the rest with a gentle look. Visiting the beach Mustafa - a person from the hotel management, menacingly moves his hands, blows tea, portraying a commanding person, but everything remains as it was and flows in a dull sequence.
Dinner was poor and monotonous as a result. As it turned out later, the hotel does not have its own kitchen and all that comes to the table is freezing at some kind of plant. It is thawed in thermal cabinets and served hot. Stale rolls are steamed and served as fresh. Vegetables are washed and even some are cut at the hotel, everything else is in trays and wrapped in foil. Only an omelette is prepared from a ready-made egg mixture, sometimes pancakes are fried and ready-made rolls with cheese are made. When asked to fry fried eggs, they answered that they did not have eggs as such, only scrambled eggs and ready-made boiled eggs (C2). Fruits are green and sometimes red apples, unripe plums and sometimes sliced ​ ​ ​ ​ oranges. Of the gourds, watermelon, of good quality, and melon, not yet ripe.

Bars in the hotel work according to the schedule, the utensils are mostly plastic and paper. Beer, regular Turkish. Low quality alcohol. The lobby looks uncomfortable, the upholstery of the furniture is old and stained. The existing pools are functioning, the slides are working. In one of the bars from 15 o'clock ice cream and gozlume, but do not flatter yourself, gozlume from semi-finished products in the form of ready-made square pancakes with filling, are warmed up and given. The taste is appropriate, none. Animation. There are also used speakers yelling from 9 to 22 o'clock, so yelling that the whole territory is shaking from their likeness of music, or rather some mixture of screams and electronic howls. If you leave at least a quarter in decibels, it would be still tolerable, but so, it's generally disgusting and wild.
The hotel area is small, palm trees and trees have not yet grown. Nowhere to walk, only the park "Legends". You can walk, you can take a taxi. ($5) Be prepared for tattered linens, torn towels, torn beach towels. The service of waiters is aimed only at collecting dishes. The tables are mostly dirty, the dishes are washed very poorly. By the first flow of visitors, something else, the rest of the time the tables are simply uncleaned. The hotel is not worthy of 4 stars, it is not worth recommending it.
Translated automatically from Russian. View original