Отдых в компании тараканов Rest in the company of cockroaches

So. I want to tell the truth about this hotel. And also about the tour operator Anex and Azureir.
1 flight. Fly with Azur. When booked, the departure time was indicated at 03:15. Should have been at the hotel in the morning. 4 days before departure, the flight was rescheduled for 14-20. We realized that we lost a day. Upon arrival at the airport, they said that there was still a delay until 18-20. As a result, we got to the hotel at 11 pm. Naturally, there was nothing to eat, even though the hotel has a late dinner. But it is so poor that they could not feed the child. I drank tea with a banana. We flew back with Turkish Airlines. Without delay. Meals on the plane. Azur has been tinkering without food since July 1st. Overpaid for a regular flight 7000 for three.
2. Hotel accommodation. Settled in quickly. We looked at the number. The first thing that caught my eye was the poverty of the room and its size. 18-20 meters is the maximum. The room has a bed and a folding chair. Air conditioning above the seat. Blows directly on a child's bed. Somehow it is impossible to rearrange, because the number is very small. Asked to change the room - refused in a boorish form. Plumbing is very old, covered in limescale. The shower stall is leaking. For all the time of rest, no one wiped the puddle from the leaking cabin. Cabin doors do not close. Cracked sink. The trash can is rusty. The room is cleaned, but mediocre. Towels are not always changed. Linen changed 2 times in 12 days. Gel, shampoo, soap, toilet paper is not always put, you have to ask.

3. Nutrition. The food is good. There is a choice. And meat and vegetables and fruits.
There were cherries twice. We wiped it with a napkin, as a result, the napkin is black. They didn’t eat (((. Watermelons, apples, oranges every day.
4. Alcohol. Medium quality. Wife liked the wine. Cocktails are not bad. Whiskey, vodka, rum - not so much. According to the guide, all drinks are made in Turkey. Even Red Label and Captain Morgan.
5. Beach. Good sandy. But there are stones, you have to go in carefully. There are always sun loungers on the beach.
6. Pools. Liked. But you need to borrow sunbeds at 7-30. If you come at 9, you won't find a sunbed by the pool.
Now I would like to say about the concept of the hotel. In my opinion, this is 3 stars, well, not like 5. There is something to compare with. If everything is included, then it should be so, and not so that the Internet is paid, the safe is paid, the iron is not given (they offer to hand over their things to the maid for ironing, naturally for money). Throughout the day in the lobby, a crowd of people in the hunt for free internet. Air conditioning in the lobby does not always work. Well, and most importantly: 4 days before the end of the rest, the wife woke up at 5 in the morning from the fact that a ROCKET was crawling on her shoulder. Huge Turkish cockroach. The tears knew no bounds. Couldn't sleep any longer. The next day, early in the morning, we left for an excursion, so we came to solve this issue at 6 pm.

They showed a video with a cockroach. They explained the situation. Asked for another room, maybe on the second floor. Again in a boorish form refused. There are no numbers. The hotel is full. Sent to Guest Relation. In this service, the only thing they offered was to disinfect the room. I really don't know how safe it is for people. Went to resolve the issue with the submitter of Anex. Also to no avail. Their only answer is "write a claim, it will be considered within 2 days. " As a result, they wrote a claim, provided a photo and video of living creatures in the room. There is no answer so far. One gets the impression that there is mutual responsibility. As a result, there was nothing to do, they agreed to disinfection. In the evening they came to the room for the night. In the hope that we will not see these creatures. We spent the night okay. No one crawled on the bed, but they found a couple dead on the floor. We decided that disinfection worked. In the afternoon, as usual, we went swimming, returned And... here he is our red-haired friend ((((crawls on the floor. It was not possible to kill, he crawled under the plinth. Further more fun. In the evening after swimming, I went to the balcony to hang a towel. bed. Looked in, didn’t see anyone. Thought it seemed. We went to rest. As a result, my wife was unlucky again. She saw another red-haired friend. Again tears, hysteria. Again ran to the lobby to the administration. They brought a cockroach on a napkin. They showed me. They said that we won’t sleep with cockroaches in the room. A wonderful “beauty” with white hair and painted eyebrows at the reception again rudely sent with the word no rooms. The guest relation offered disinfection))) They said that you have a cockroach flying, do not open the windows and in general the presence of such living creatures is normal. ((((. We decided to sleep in the hotel lobby. I started filming how the child was sleeping, the situation in the lobby. On the grounds, I shoot everything that she will file a lawsuit against us and began to call the police. The police arrived. They asked what was the problem. Were able to explain. The police administration of the hotel and Lucia explained that you can shoot in the lobby. The only thing we were told was not to lie on the sofas and not to talk loudly.
Guys. During these few days we talked with many visitors. Some also had cockroaches and other animals. Some had leaking sewers. Imagine you got up in the morning, in your bathroom there is a canal and a corresponding smell.
You can not do it this way. A 5 star hotel should not allow cockroaches in the rooms, let alone take them off and find them in the bed.
Some pics attached to the review. I will provide a video upon request.
Think before you go to this hotel. For some, perhaps these are trifles, but until such time as the living creatures crawl over you.