Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
10.0
Cleanliness:
10.0
Food:
10.0
Amenities:
10.0
Debt by payment is red or paradise restored. Hello to all my friends, subscribers and just those who are interested in the features of Turkish holidays in the summer. Many of you know that it will not be possible to draw knowledge from me about many Turkish five-stars, because I am almost monogamous. Well, the maximum that I am still capable of is to replace my favorite hotel, but only after his death is declared. And also to say that huge Turkish hotels like Rixos or MaxRoyal may be nice and pompous, but just not for me.
During this time, there was an attempt to replace Xanadu with Kempinski. At that time, it seemed to be absolutely successful. But who could have guessed that the breakthrough that Xanadu made in 2 years left Kempinski far behind in a cloud of dust. What can you do - healthy competition. Returning Kempinski's Adults Only status would make the fight for the championship a lot tougher.
Well, enough allegory, let's get down to business ...
Back in 2017, we said to ourselves "everything, dreams are destroyed, not a foot here again. " But...
The decision to travel was made in February. Pushed to him by friends, holders of ruby cards, who decided to go again. They were here in August 18th (when we were stoking a grudge at Kempinski) and were happy to report that Xanadu had begun to turn around to face the regulars.
The tour was bought through Coral without a flight - the hotel, as always, offered worse for the price, which is expected. Flight - separately, on a regular flight of the best airline in Europe (this is not a joke, but a fact) - Turkish Airlines. Well, now the most important thing is the test for the restoration of dreams.
1. Letter to General Manager Hakan Yilmaz. Last time, contacting him directly was his suggestion. The answer was received in less than a day. 5 stars! All questions answered positively. 5 stars! Total 10 Stars! Promising start...
2. Turkish airlines flight. SUPER! Choose regular Turkish airlines flights from Vnukovo. You will not regret. It was an advertisement from professionals.
3. Arrival 6:10 am, 6:30 am on the bus.
Strange, but this is not a small minibus like Mercedes Vito as usual, but an ordinary 10-seat Odeon. To be honest, not very much. Why is not clear. Well, okay ...We'll pull 5 stars, in advance for "on time".
4. Moment of truth...7:10 we are in Xanadu. No guest relation, but it's ok for early morning. All hope for Reception. Polite, fast, technological, not a single comment. 5 minutes, in the hands of the keys to the rooms, about which he wrote to the General, ATTENTION is from them. We have been staying at them almost always for 10 years. 5 stars!! ! Another 5 Stars personally to the General!! ! Another 5 Stars for 7am!! ! THANK. I did not expect ...Total 15 Stars. SUPER!!!
5. We like bungalows. Well like it. I liked that the floor was tiled. Yes, cold, but I liked it. We go into the room. No tiles - laminate. And in general everything has undergone a slight renovation. I can't even say that - everything! Mattresses, walls, color schemes. Yes, maybe not the most modern environment, but it brings Xanadu back to the best of times - solidly, cleanly, spaciously, nicely, calmly.
Everything works - refrigerator, safe, air conditioning. A pre-prepared magnet in a known secluded place and the air conditioner works with the balcony door open. Well, not a dream? Children are happy with their same number - it's connected. The refrigerators have more than you need - beer, juices, spirits, chocolate. For number 5 Stars!! ! For renovation 5 Stars!! ! Total 10 Stars. Worthy...
6. Restaurants. The renovation touched them too. Beautiful and worthy of the general level of the hotel. Lots of new food ideas. If you think about it, it's brilliant. I think I guessed what the business idea is, but I won’t write. Simultaneously clever and ingenious. We loved it...5 Stars!! ! There is nothing more to say. Come and see for yourself.
7. Food. Let me just say that I have never eaten so much. All the time in Xanadu it's a fight against gluttony. No other hotel in the world has had such a difficult confrontation between food and my body. Consciousness says "Stop!!! ". "I can't and I don't want to, " say the baser instincts.
To say that Chef Xanadu - Levent Kaysanik is a genius - is to say nothing. In the best Xanadu years I've seen, there was less variety. A huge number of dishes on the grill - at least 10 stations - I don't remember this. And I won’t even write about the rest of the main dishes, salads, fruits and sweets. Dear Levent, if by the end of my stay in Xanadu I will be torn apart, it will be on your conscience. 15 Stars and 5 more personally by Levent Kaysanik. Total 20 Stars.
8. Bars. I will not go into details, because although I want to find fault, there is nothing to it. In any bar you will get everything you want, both Turkish and imported. Of course, the cognac will not be XO, and the whiskey will not be 18 years old, but I guarantee VSOP and 12 years. All this can be diluted with Martini, cocktails, 3 types of draft beer, etc. Perhaps the only thing that could be corrected is this champagne. The costs are not large, and the sensations will improve by an order of magnitude.
Let's put 5 stars and hope for small improvements.
9. Service in restaurants and bars.
According to my previous reports, this is an eternal theme in Turkey. You may not believe me, but Xanadu solved this problem. You will probably ask how - clearly involved several tools. 1st group - technological. These are, for example, mobile waiters who move around with tables on wheels, loaded with basic soft drinks, cutlery, crockery, etc. , depending on their function. They not only pour themselves, but are also donors for other waiters who are nearby. Brilliant and simple. The speed of service is growing like a rocket taking off at Baikonur. These are waiters on rollers, whose speed is higher than 4.2 times group - quantitative tools. Just a lot of waiters. This became possible due to the recruitment of people from Kyrgyzstan, mainly, as I understood from Bishkek. They are helpful, tidy, understand both Turkish and Russian well.
I am sure that the correct selection of such personnel plays an important role here, but the hotel was able to do it. 3rd group - management tools. I can’t give examples - they are not visible, but after all, the entire previously described machine works for at least 5 Stars !! ! Well, another 5 Stars personally to the General Director and management of the hotel.
By the way, remember the reports of 16-17 years. Then the hotel management crowded around the territory with an important look and ate in crowds in restaurants, taking away tables from Guests. Now management is not visible, but everything works like clockwork. One word GOOD FELLOWS. Another 5 Stars...TOTAL 15 for the service.
10. The rest of the service. Just honest 5 Stars!! ! Room service, for example, is now not visible at all, but everything has been removed beyond praise. The territory of Xanadu has always been maintained with great attention and love. Now this attention and love have multiplied many times over. Gardeners are also High Class. The beach is clean.
It remains to hire Poseidon to take care of the sea after dinner, when the wave drives up the turbidity.
11. Guest relation. A miracle happened. The target of the Guest relation is Guest. Not a computer, not its leader, as before, but Guest. Solving any of my problems took no more than 5 minutes. I would give 5 Stars to each service member.
Julia, Diana, Irina, Tatyana, EVERYONE!!!
Thank you for your attitude and quality work.
25 Stars, taking into account the personal 5 Stars of the General Director.
12. Children. Mine are already big and this topic is already in the past for me. But, judging by indirect signs, the issue of satisfying this category of guests was resolved in 15-17 once and for all. There are many children, but they do not interfere at all. Rare case. Elmar Manafov - well done. 5 stars!!!
13. Now about us, about the guests. All the cons described in the 2017 report in the past. I don’t know how this was achieved, but I’ll be honest, I have no complaints about us, the guests. We are great too.
CONS AND DISADVANTAGES.
In my opinion, there is only one huge drawback and omission - for a demanding guest, well, there is NOTHING to get tired of. It's just a disgrace. There is nothing left but to lie in the garden and portray a silent eggplant.
So the math of Xanadu sample 2019. Well, how to put the typed 120 Stars, although you really want to ?? ? Who came up with this 5 star system?? ? We'll have to subtract 115 stars for the only drawback (although he doesn't pull even one star) and say with confidence. Xanadu 2019 is a titanium 5 Stars (another 115 in my mind) and a clear Super High Class.
XANADU!! ! WE LOVE YOU!!!
Believe me, this is not an advertisement and not an artificially formed opinion. It is not easy to please us...It is a sincere joy that such a close and dear place on Earth has been returned to us.
During this time, there was an attempt to replace Xanadu with Kempinski. At that time, it seemed to be absolutely successful. But who could have guessed that the breakthrough that Xanadu made in 2 years left Kempinski far behind in a cloud of dust. What can you do - healthy competition. Returning Kempinski's Adults Only status would make the fight for the championship a lot tougher.
Well, enough allegory, let's get down to business ...
Back in 2017, we said to ourselves "everything, dreams are destroyed, not a foot here again. " But...
The decision to travel was made in February. Pushed to him by friends, holders of ruby cards, who decided to go again. They were here in August 18th (when we were stoking a grudge at Kempinski) and were happy to report that Xanadu had begun to turn around to face the regulars.
The tour was bought through Coral without a flight - the hotel, as always, offered worse for the price, which is expected. Flight - separately, on a regular flight of the best airline in Europe (this is not a joke, but a fact) - Turkish Airlines. Well, now the most important thing is the test for the restoration of dreams.
1. Letter to General Manager Hakan Yilmaz. Last time, contacting him directly was his suggestion. The answer was received in less than a day. 5 stars! All questions answered positively. 5 stars! Total 10 Stars! Promising start...
2. Turkish airlines flight. SUPER! Choose regular Turkish airlines flights from Vnukovo. You will not regret. It was an advertisement from professionals.
3. Arrival 6:10 am, 6:30 am on the bus.
Strange, but this is not a small minibus like Mercedes Vito as usual, but an ordinary 10-seat Odeon. To be honest, not very much. Why is not clear. Well, okay ...We'll pull 5 stars, in advance for "on time".
4. Moment of truth...7:10 we are in Xanadu. No guest relation, but it's ok for early morning. All hope for Reception. Polite, fast, technological, not a single comment. 5 minutes, in the hands of the keys to the rooms, about which he wrote to the General, ATTENTION is from them. We have been staying at them almost always for 10 years. 5 stars!! ! Another 5 Stars personally to the General!! ! Another 5 Stars for 7am!! ! THANK. I did not expect ...Total 15 Stars. SUPER!!!
5. We like bungalows. Well like it. I liked that the floor was tiled. Yes, cold, but I liked it. We go into the room. No tiles - laminate. And in general everything has undergone a slight renovation. I can't even say that - everything! Mattresses, walls, color schemes. Yes, maybe not the most modern environment, but it brings Xanadu back to the best of times - solidly, cleanly, spaciously, nicely, calmly.
Everything works - refrigerator, safe, air conditioning. A pre-prepared magnet in a known secluded place and the air conditioner works with the balcony door open. Well, not a dream? Children are happy with their same number - it's connected. The refrigerators have more than you need - beer, juices, spirits, chocolate. For number 5 Stars!! ! For renovation 5 Stars!! ! Total 10 Stars. Worthy...
6. Restaurants. The renovation touched them too. Beautiful and worthy of the general level of the hotel. Lots of new food ideas. If you think about it, it's brilliant. I think I guessed what the business idea is, but I won’t write. Simultaneously clever and ingenious. We loved it...5 Stars!! ! There is nothing more to say. Come and see for yourself.
7. Food. Let me just say that I have never eaten so much. All the time in Xanadu it's a fight against gluttony. No other hotel in the world has had such a difficult confrontation between food and my body. Consciousness says "Stop!!! ". "I can't and I don't want to, " say the baser instincts.
To say that Chef Xanadu - Levent Kaysanik is a genius - is to say nothing. In the best Xanadu years I've seen, there was less variety. A huge number of dishes on the grill - at least 10 stations - I don't remember this. And I won’t even write about the rest of the main dishes, salads, fruits and sweets. Dear Levent, if by the end of my stay in Xanadu I will be torn apart, it will be on your conscience. 15 Stars and 5 more personally by Levent Kaysanik. Total 20 Stars.
8. Bars. I will not go into details, because although I want to find fault, there is nothing to it. In any bar you will get everything you want, both Turkish and imported. Of course, the cognac will not be XO, and the whiskey will not be 18 years old, but I guarantee VSOP and 12 years. All this can be diluted with Martini, cocktails, 3 types of draft beer, etc. Perhaps the only thing that could be corrected is this champagne. The costs are not large, and the sensations will improve by an order of magnitude.
Let's put 5 stars and hope for small improvements.
9. Service in restaurants and bars.
According to my previous reports, this is an eternal theme in Turkey. You may not believe me, but Xanadu solved this problem. You will probably ask how - clearly involved several tools. 1st group - technological. These are, for example, mobile waiters who move around with tables on wheels, loaded with basic soft drinks, cutlery, crockery, etc. , depending on their function. They not only pour themselves, but are also donors for other waiters who are nearby. Brilliant and simple. The speed of service is growing like a rocket taking off at Baikonur. These are waiters on rollers, whose speed is higher than 4.2 times group - quantitative tools. Just a lot of waiters. This became possible due to the recruitment of people from Kyrgyzstan, mainly, as I understood from Bishkek. They are helpful, tidy, understand both Turkish and Russian well.
I am sure that the correct selection of such personnel plays an important role here, but the hotel was able to do it. 3rd group - management tools. I can’t give examples - they are not visible, but after all, the entire previously described machine works for at least 5 Stars !! ! Well, another 5 Stars personally to the General Director and management of the hotel.
By the way, remember the reports of 16-17 years. Then the hotel management crowded around the territory with an important look and ate in crowds in restaurants, taking away tables from Guests. Now management is not visible, but everything works like clockwork. One word GOOD FELLOWS. Another 5 Stars...TOTAL 15 for the service.
10. The rest of the service. Just honest 5 Stars!! ! Room service, for example, is now not visible at all, but everything has been removed beyond praise. The territory of Xanadu has always been maintained with great attention and love. Now this attention and love have multiplied many times over. Gardeners are also High Class. The beach is clean.
It remains to hire Poseidon to take care of the sea after dinner, when the wave drives up the turbidity.
11. Guest relation. A miracle happened. The target of the Guest relation is Guest. Not a computer, not its leader, as before, but Guest. Solving any of my problems took no more than 5 minutes. I would give 5 Stars to each service member.
Julia, Diana, Irina, Tatyana, EVERYONE!!!
Thank you for your attitude and quality work.
25 Stars, taking into account the personal 5 Stars of the General Director.
12. Children. Mine are already big and this topic is already in the past for me. But, judging by indirect signs, the issue of satisfying this category of guests was resolved in 15-17 once and for all. There are many children, but they do not interfere at all. Rare case. Elmar Manafov - well done. 5 stars!!!
13. Now about us, about the guests. All the cons described in the 2017 report in the past. I don’t know how this was achieved, but I’ll be honest, I have no complaints about us, the guests. We are great too.
CONS AND DISADVANTAGES.
In my opinion, there is only one huge drawback and omission - for a demanding guest, well, there is NOTHING to get tired of. It's just a disgrace. There is nothing left but to lie in the garden and portray a silent eggplant.
So the math of Xanadu sample 2019. Well, how to put the typed 120 Stars, although you really want to ?? ? Who came up with this 5 star system?? ? We'll have to subtract 115 stars for the only drawback (although he doesn't pull even one star) and say with confidence. Xanadu 2019 is a titanium 5 Stars (another 115 in my mind) and a clear Super High Class.
XANADU!! ! WE LOVE YOU!!!
Believe me, this is not an advertisement and not an artificially formed opinion. It is not easy to please us...It is a sincere joy that such a close and dear place on Earth has been returned to us.
Translated automatically from Russian. View original
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