Service

Written: 3 august 2021
Travel time: 30 july — 8 august 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
1. You come and look for a place, there are no places !!! , and if there are, they have not been removed from past guests, and now you start looking not for a table, but for a waiter to clean it. But there is another free room, which they closed with chairs and they open it when people have no place to sit at all. That is, they did not let us in there!!! and you have been trying for five minutes to explain to the staff, who do not understand Russian, that you have been looking for a place for 10 minutes!!! The tables are not cleared, the administrator comes, who explains in Turkish that he is right!!! Well, actually, with the waiter, we got to the cleaned table, he begins to clean it up. We go for food, we come to our table, and what do you think we see there??? Of course, other guests who were delighted to see a clean table and began to eat! We continue to search - we found it, sat down, the air conditioner does not work in the hall, it is 40 degrees outside. Everything for the guests!!! (5 stars)2. We have been here for the 4th day, and writing complaints is not about us! But, as I said, it boiled!
There is no salt on the tables, and of course you have to look for waiters to ask for salt and NAPKINS, they are on the table one at a time, and when you ask for more napkins they give you one at a time. In the package, and while you open this napkin with greasy hands, evil is no longer enough of course! 3. Plates are given out at the entrance to the restaurant, here you go with one plate, ask for this, that, then another, well, now there’s a system that the staff lays food, and now he takes a ladle and pours it into your plate from the very bottom, with fator throws just on top of the food! Eat dear guests. And then there is already a broth from a mixture of different foods in the plates, and if you want another plate, you have to return to the beginning of the hall so that the person gives it to you with his own hands, through the booth !!! Devices!!! There are only one cutlery on the tables, so you ate an omelet, you start dessert, and whatoooo do we get?! and we don’t have a device for dessert, and we need to call someone ?! right waiter!!! but there are no rows of them, that's not the task, let's go look for !!! 4. Ultra all inclusive hotel. But you can’t drink champagne for dinner, although you can’t, but you have to buy it. And so, wine (white, red, pink) but in the ultra all-inclusive hotel, you need to buy champagne !!!
5. We found a cool recreation area, a quiet pool, few people, silence is what we need. We are accommodated on sunbeds, bottles in the bushes. That is, in the morning no one makes a detour to put everything in order. We are there from 10 to 13 and not a single person from the staff has come and removed!! !
Translated automatically from Russian. View original