Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
6.0
Cleanliness:
6.0
Food:
3.0
Amenities:
6.0
We arrived at the hotel before check-in time (in the morning). We had breakfast, waited two hours until the room was ready. Standard room Sea View, on the 3rd floor of the 2nd building. There is no actual sea view. In fact, a view of the terrace of the lobby bar and the kids club, on the tops of the pines. Probably Sea View is only a duplex (on the 4th floor). They do not change categorically for a room with a view of the mountains, referring to the tour operator.
The room has 2 separate beds. Poor quality of the mattress (after sleep, the neck and back hurt) and pillows (uncomfortable, thin, lumpy synthetic winterizer). Duvet covers with holes. Tea set: instead of spoons - sticks (wooden). The kettle is leaking (sealed). They did not ask for a replacement, because. Judging by the reviews, they give exactly the same. Tip: Pour only as much water as you need at a time. Boiled - poured everything into a glass. Otherwise it will leak. Tea and coffee in the rooms is bad (as in the restaurant). Better stock up on yours. Minibar: 2 juices (cherry, peach - 0.2l each), fanta, cola (bottle), sprite (can), 2 cans of beer (Tuborg), min. water. Drinking water - 2 bottles of 1.5 liters per day.
There were no problems with cleaning and delivery of water, filling the mini-bar. Wi-fi in the room - normal, even "pulled" movies on YouTube. TV channels - RTR Planet, Russia 24, TNT, STS.
Soundproofing - none. Everything is heard. Corridor, neighbors, screaming babies. In October (from 5 to 18) most of the children were from 0 to 3 years old. It is impossible to eat properly in a restaurant. If there is a special children's restaurant in an adult restaurant full of children. It feels like you are in a nursery. The playground (where loving parents take their children to take a break from them) is located under the windows of building 2 (although families with children seem to be accommodated in the family building, and it is logical to make a playground there). Children periodically throw tantrums, calling on their mother. It is clear that the baby needs a mother, and she is on the beach. Or at the bar, pool. Or somewhere else.
Restaurant food. Breakfast is standard. More or less edible. Lunch, dinner - for people with very healthy stomachs. With stomach problems, there is virtually nothing. Most meat dishes are in the form of some kind of peppered, salted, sauce-filled mess. Whole cuts of meat - tongue (not always) and grilled meat (burnt). Trout (salmon) was served several times. And in all cases (salted, stewed, grilled) the fish was stale. Salty was sprinkled with dill (a sign of staleness, including). Pastries, desserts are tasteless (almost everything is sugary, some kind of puddings, mousses). Gö zleme cakes helped out. Instead of lunch. According to some vacationers, the hotel changed the chef, the quality of the dishes has deteriorated.
I would especially like to note the corporate events held at the hotel. Like "conferences", "congresses" of glaziers, representatives of some travel agencies. Late in the evening and at night, their unleashed rest becomes torture for those guests who sleep at night. More precisely, very conditionally "asleep". Screams, shouting under the balconies of the rooms until 4 am. Despite repeated calls to 6666, the hotel services really could not calm down this disgrace. The staff politely suggested that the rather tipsy citizens disperse. In response to vulgarity, mats. It is not clear why the hotel did not call the police. To our request to change the room, settle with a view of the mountains (the other side), in order to get enough sleep at least before the flight, the answer was “not allowed”. That is, you can not change the room to a cheaper one (! ) For the comfort of guests. Corporate parties ruined the holiday completely.
A big minus is the annoying loud daytime music on the territory. You could choose something less intrusive, less annoying.
About pluses. The territory is not to say that it is very large. But green, well-groomed. Pine trees are beautiful. The staff works all day long. It is a pity that after corporate parties - garbage.
Another plus: the bars have premium drinks (French cognacs Remi Martin, Martel, etc. , chivas rigal whiskey, etc. ).
Huge plus - cats. From them positive emotions. In the cat house they are fed, cleaned after them, sterilized. The hotel's concern for cats is certainly respectable. Free smaller brothers (outside the house) also feel quite comfortable, pleasing to the eye of both children and adults. You get tired of the noise, pet the cat - and your mood improves.
Generally speaking: we do not recommend staying in this hotel to people looking for peace and relaxation from the city noise and bustle.
The room has 2 separate beds. Poor quality of the mattress (after sleep, the neck and back hurt) and pillows (uncomfortable, thin, lumpy synthetic winterizer). Duvet covers with holes. Tea set: instead of spoons - sticks (wooden). The kettle is leaking (sealed). They did not ask for a replacement, because. Judging by the reviews, they give exactly the same. Tip: Pour only as much water as you need at a time. Boiled - poured everything into a glass. Otherwise it will leak. Tea and coffee in the rooms is bad (as in the restaurant). Better stock up on yours. Minibar: 2 juices (cherry, peach - 0.2l each), fanta, cola (bottle), sprite (can), 2 cans of beer (Tuborg), min. water. Drinking water - 2 bottles of 1.5 liters per day.
There were no problems with cleaning and delivery of water, filling the mini-bar. Wi-fi in the room - normal, even "pulled" movies on YouTube. TV channels - RTR Planet, Russia 24, TNT, STS.
Soundproofing - none. Everything is heard. Corridor, neighbors, screaming babies. In October (from 5 to 18) most of the children were from 0 to 3 years old. It is impossible to eat properly in a restaurant. If there is a special children's restaurant in an adult restaurant full of children. It feels like you are in a nursery. The playground (where loving parents take their children to take a break from them) is located under the windows of building 2 (although families with children seem to be accommodated in the family building, and it is logical to make a playground there). Children periodically throw tantrums, calling on their mother. It is clear that the baby needs a mother, and she is on the beach. Or at the bar, pool. Or somewhere else.
Restaurant food. Breakfast is standard. More or less edible. Lunch, dinner - for people with very healthy stomachs. With stomach problems, there is virtually nothing. Most meat dishes are in the form of some kind of peppered, salted, sauce-filled mess. Whole cuts of meat - tongue (not always) and grilled meat (burnt). Trout (salmon) was served several times. And in all cases (salted, stewed, grilled) the fish was stale. Salty was sprinkled with dill (a sign of staleness, including). Pastries, desserts are tasteless (almost everything is sugary, some kind of puddings, mousses). Gö zleme cakes helped out. Instead of lunch. According to some vacationers, the hotel changed the chef, the quality of the dishes has deteriorated.
I would especially like to note the corporate events held at the hotel. Like "conferences", "congresses" of glaziers, representatives of some travel agencies. Late in the evening and at night, their unleashed rest becomes torture for those guests who sleep at night. More precisely, very conditionally "asleep". Screams, shouting under the balconies of the rooms until 4 am. Despite repeated calls to 6666, the hotel services really could not calm down this disgrace. The staff politely suggested that the rather tipsy citizens disperse. In response to vulgarity, mats. It is not clear why the hotel did not call the police. To our request to change the room, settle with a view of the mountains (the other side), in order to get enough sleep at least before the flight, the answer was “not allowed”. That is, you can not change the room to a cheaper one (! ) For the comfort of guests. Corporate parties ruined the holiday completely.
A big minus is the annoying loud daytime music on the territory. You could choose something less intrusive, less annoying.
About pluses. The territory is not to say that it is very large. But green, well-groomed. Pine trees are beautiful. The staff works all day long. It is a pity that after corporate parties - garbage.
Another plus: the bars have premium drinks (French cognacs Remi Martin, Martel, etc. , chivas rigal whiskey, etc. ).
Huge plus - cats. From them positive emotions. In the cat house they are fed, cleaned after them, sterilized. The hotel's concern for cats is certainly respectable. Free smaller brothers (outside the house) also feel quite comfortable, pleasing to the eye of both children and adults. You get tired of the noise, pet the cat - and your mood improves.
Generally speaking: we do not recommend staying in this hotel to people looking for peace and relaxation from the city noise and bustle.
Translated automatically from Russian. View original
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