The territory of the hotel is good, green. Mountains are a different story, they are simply mesmerizing

Written: 7 september 2020
Travel time: 26 august — 5 september 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 2.0
Food: 3.0
Amenities: 5.0
The hotel was chosen for a long time, because we wanted a beautiful and spacious area. We read a lot of reviews and settled on Akka Hotels Antedon 5 *, because we really liked its territory and the surrounding views.

1. We arrived at the hotel early in the morning, check-in was after 12.00. It turns out that if there is an early flight, tourists are simply exhausted by the flight and the road, like ghosts, walking around the territory, and waiting for them to settle. Moreover, you need to come up and find out about the settlement yourself. Since the staff does not notify you about this. Probably, they simply don’t have such a service for guests (Conclusion: night flights and early arrivals at the hotel are inconvenient and very uncomfortable. Based on this (this was in our case) and given that the hotel was full, there were simply no free rooms for check-in( this is a little upsetting, as the body is tired and requires a banal rest.

2. Number. This is probably a different story.

Passing like a ghost before lunch, we still decided to go and find out how it was about settling in. Then everything went according to plan, they settled in, asked to download a program for booking lunch and dinner, etc. The room has two single beds connected together. uncomfortable(

3. Room cleaning. On the second day after the settlement, she was simply absent. They just took out the trash, and thanks for that. The balcony was cleaned for all the time once, and then asked. That is, if you need high-quality cleaning, then it is best to send it to the application and wait for the "magic fairy" who will come to clean the room. This is a big minus

4.20 percent of staff understand both English and Russian. Explaining something is very hard to understand. But that's not such a big problem.

5. Restaurant. There was a lot of food, the menu varied. Alcohol is also for every taste. I really liked the fact that during quarantine all the food is behind glass, and they give it to you. This is a big plus.
What upset me is the hygiene of food distribution where the grill is. Especially the morning toast. I saw this for the first time, when they start cleaning everything in front of you, and they give you toasts with the same dirty gloves. On the last day for lunch there were spaghetti with a very unpleasant smell of sour sauce. It smelled terrible (The restaurant staff rarely approaches you. Which is very inconvenient. For a la carte restaurants. You need to book a place for 5 euros per person, and this is not a fact that you will be confirmed with a reservation. And yet, this reservation must be paid before 14.00 or it is simply removed. It is inconvenient and uncomfortable.

6. Hotel staff. Everyone is trying, the territory is being cleaned, and this is a big plus. But the staff is very tired and exhausted.

7. The beach is big. What shocked me the most was the empty sun loungers at 7 in the morning, with lying towels. Our people in this way clogs a place under the sun. And it doesn’t matter if he comes to the beach or not, the main thing here is to take a sun lounger.
It looks like in a horror movie (((( A separate story with towels - they give you a card, and you take towels with this card. It's uncomfortable.


And finally, the hotel was completely disappointing, namely: on the fourth day of rest, suntan oil disappeared from the room. It looked very strange. Since this happened for the first time in two years of travel, and it alerted (after (it upset that they found it at home, otherwise they would have found out where our things were) the headphones also disappeared.

Conclusion: if you suddenly decide to relax in this hotel, carefully monitor the valuable things that remain in the room and that you do not put in the safe (although it requires attention, and what is in the safe, check everything, especially money). And before leaving, pay special attention to checking.

Total: for me, this hotel is a one-time visit. There is no desire to return to it anymore. Yes, even after the loss of things.
Translated automatically from Russian. View original