I DO NOT RECOMMEND! Disgusting beach, dilapidated rooms, boorish attitude of staff towards customers

Written: 26 october 2020
Travel time: 20 — 26 october 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 7.0
Amenities: 3.0
Rested with my husband for the first time in this hotel in October 2020. And before that, in September, we rested in Turkey in another hotel, so we had the opportunity to compare the conditions of rest during the COVID period in different hotels.
The rooms in the hotel are quite old - dilapidated. Some items were even broken. For example, a toilet paper holder, the telephone did not work, the air conditioner did not work, the remote control did not work well. Everywhere some cracks, chips, swollen laminate. Feeling of filth everywhere. I can't say anything about cleaning, because after cleaning the room also looked dirty.
The beach is bad in every way. The descent into the sea is dangerous - the stones are large and sharp. It's very hard to get out! You can easily get injured. There are not enough places on the beach. On the first day we could not find sunbeds. I had to go to the pool. Some people just lie on the rocks, as there are no free sunbeds.

The staff is extremely unqualified. They serve in bars and a dining room (you can’t call it a restaurant) with obvious discontent.
The animation team consists of Russian speakers from the post-Soviet republics - Turkmenistan, etc. Their attitude towards vacationers is boorish in the truest sense of the word. They sit down at the tables, brazenly turn to "you", they can shout "closed! " or "nobody else will get towels! ". Personally, my husband and I first encountered such an attitude. Vacationers are treated very badly.
SPA is old and dirty. Broken handles in the shower - impossible to turn on the water, broken hooks, cabinet doors, shelves. . . Dirt. This is some kind of parody of SPA! The horror is complete. Moreover, it is a problem to sit in the hammam, as there are paid services, during which everyone else must leave. People are simply kicked out of there in the truest sense of the word. I want to remind you that the price of the holiday includes a hammam until 18:00!
The evening program is very weak - someone sings to the soundtrack of a Russian pop song.
Food more or less. I can't say it's bad. Small variety of sweets. Service claims only.
They walk around the territory and the beach and offer sheepskin coats.
The staff is beyond reproach. Starting from the seller in the store and ending with the animators.
It seems that we rested in a Soviet sanatorium of the lowest quality. Although, according to memoirs, it was even better there. I do not recommend this hotel.
Translated automatically from Russian. View original