ХУДШИЙ ОТЕЛЬ КОТОРЫЙ Я КОГДА ЛИБО ВИДЕЛ THE WORST HOTEL I HAVE EVER SEEN

This is the worst hotel (Anita Club Fontana Life and Anita Dream, I will leave these reviews here and there) I have ever seen. I didn't read the reviews on all resources - I won't do it again.

My wife and I arrived at three o'clock. Reception is normal. In the description of the hotel on the site of the foreign tourist it was said that wifi is free. In fact, it turned out to be paid - $ 10 per device. Immediately upon arrival, they said that our ECO room is not available, and there is only STANDARD for now, so you will either have to move to a new room in the morning, or pay $ 20 extra and stay in that room. The only difference between them is that the standard one has a balcony, while the eco one does not. I didn’t like it right away that I had to move somewhere. OK. We asked for a safe to hide things, but there was no safe in this room. When they arrived at the room, a terrible picture opened up. The room was still being cleaned. But in fact, everything was dirty.

Yellow stains on the sheets, dirty toilet, hair on the floor and tables, terrible air conditioner yellow from dirt, furniture from the 70s, small TV, MOLD or FUNGUS in the bathroom in the corners and on the ceiling. Dirty carpet on the floor and terrible smell. And it was supposed to be a 4 star hotel!!! ! Before that, we were in the top three in Cyprus, and everything was ok there. Dirt and mold should not be in any hotel. We returned to the reception and asked if there were normal rooms, to which I was not very politely told "Come tomorrow after 12, we'll see. " I started talking with the guide (Ramazan, the only normal employee of the Intourist company, thanks to him for everything), he suggested that he could be relocated to other hotels with a surcharge. We were ready for any additional payments, if only not here. As a result, we agreed to move to Anita Dream, a 5-minute walk. They said that there is paradise, that everything is completely different. We paid extra $80 and went there.
The reception also turned out to be normal, they said that their wifi was super and high-speed, in fact it turned out not to work 3 days out of 6, and on those days that worked, it barely loaded instagram. No room at all. But that's the lesser of the evils. When we got to the room, it wasn't much better, with no carpet on the floor, but not without dirt everywhere and not without a pissed toilet. There was also hair everywhere. Fortunately there was no fungus and mold in the bathroom. The plasma they talked about turned out to be a 19 inch TV from the 2010s. In general, yes, it was better, but only in contrast to the previous issue. At least one could just be here. The sheets were also not particularly clean, but at least not YELLOW. There was also a safe. Then it turned out that the rooms simply do not know how or do not want to clean. For all the time we were there, the room was cleaned every day when we asked for it (yes, in 4 stars you have to ask for the room to be cleaned if you didn’t know).
Cleaning consisted of wiping the floor with a wet rag, moving dirt and hair from one corner to another, laying out (not changing) the towels, and tucking in (again, not changing) the sheets. Okay, we did not clean the hair and the toilet much ourselves (in a 4-star hotel, by ourselves). These were the impressions of the room. The food was ok, although not much monotonous, but due to the huge number of people in this hotel, it was not possible to sit at the table for a meal, everything took a second. A couple of times we ate at the reception and once in the room, the rest of the time we tried to come at the end. The dishes were not clean at all. Apparently it is not checked after the dishwasher, 4 out of 5 plates / cups turned out to be either with fat, or with food residue, or just divorced. There were also queues for food, in which you could stand for 20 minutes. There were sunbeds by the pool, it seemed, for 1/10 of the hotel's population. There were also not enough sunbeds on the beach. The bar was not always open.
The declared afternoon snacks and second breakfasts turned out to be five plates of cookies that were snapped up in a second. The TV had 3 channels, all in Turkish.