Don't go here, don't ruin your vacation, especially with kids

Written: 22 june 2019
Travel time: 9 — 18 june 2019
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 4.0
Food: 5.0
Amenities: 5.0
I arrived with a child on June 09, paid 42.000 rubles. I was led by the fact that the hotel allegedly only after renovation. I closed my eyes to bad reviews, But in vain! Everything they say is true! I would give 3 stars with a big stretch. At the reception, requests are not fulfilled, you have to swear in order to achieve something, they moved from the room to an even worse block B, on the 1st floor - which is not bad for me, but with a balcony next to the utility room, in which the workers cut metal with characteristic sounds and smells, cursed furiously - not pleasant enough. A room without a refrigerator, where water was flowing from the ceiling - and this is not a joke, Then for three days we struggled with a leak in the toilet - they could not cause it, It was even funny to me when I once again dragged myself with a child under my arm and with a delegation of three men instead of the sea to the room - at the reception they rolled their eyes after the next change of the gasket, after which it dripped in another place - after which I began to film how the tank flows, how much water is collected, and so on. And no one will clean up all this water for you. By the way, during the "cleaning" I was beautifully folded my own used towels - I found out from the stains from cherries (purchased, of course) I have to hunt for toilet paper. The shower spills water all over the bathroom. Of the funds - only foam over the sink and in the shower, there was no hot water until 13.06, now it has appeared. When there were 3 days left until the end of the vacation, I decided to score everything, not to write bad reviews, but tonight I nailed a cockroach on the table, and, yes, I know what they look like. This completely angered me, so I write in detail. There are a lot of dissatisfied people in the hotel, but I met a couple with a child who paid 38.000 for 10 nights for all three - they are satisfied and wrote good reviews - Alena and Oleg. But they, when they went to this hotel, were preparing for the worst, they took a lot of food with them. Regarding the dining room: constant queues, lack of dishes: there are simply no plates, spoons, forks, cups an hour after the start of dinner - the dishes are not washed, but simply poured with water and wipe everything with one towel, that is, complete anti-hygiene. Neighbors went to the beach with a plastic glass of wine, so they were attacked by three security guards - it's just ridiculous All inclusive, they say. You can write a lot, for a long time. Unfortunately, sheer negativity, I even cried. There are good workers in the dining room, and especially one adult pleasant man is very attentive to visitors - that's thanks to him and those who care, but this is an exception. It is very stuffy in the dining room, but there is an open veranda on the second floor - you can’t really climb with children with food either. There is no playground, there is no canopy with a shadow, In the children's pool there are no signs for children to bathe in diapers, they come in naked. Who writes how much is unknown. No one observes the silence mode, until 23:00 the music just rumbles furiously, the child has to stuff cotton wool in his ears, the child eventually falls asleep, but you are constantly on your nerves. There is also no soundproofing between the rooms, so if the neighbors want to watch TV at night, then you will have to listen to it together. With children and those who came just to relax, I strongly do not advise. No one will take care of your peace of mind. And if for some reason you have chosen this hotel, then I wish you to catch the zen and enjoy the beautiful sea and not waste your nerves, but be prepared for anything. I think it will suit picky young people. Animation, by the way, is praised - an adult. On the children's monotony from day to day. Ps Two days before the end of the tour, a children's camp stopped at this hotel. A bunch of children around the age of 10 rushed around the hotel and swam in all the pools, both large and children's - that's such a joy for vacationers, the first time I see such a camp in a 4 star hotel with tourists. . .
Translated automatically from Russian. View original