отель всего на 3* мах the hotel is only 3* max

Hello!! ! My husband and I stayed at this hotel in August 2014, we went on a honeymoon trip. We didn't enjoy our vacation. They gave quite a lot of money, did not regret the 5 * hotel for the honeymoon trip, but it was not worth it. We arrived at 7 in the morning, there were no rooms available, they said check-in would be at 14.00, but for now sit in the lobby, you can eat, when asked where you can change clothes, they answered wait for check-in. while waiting for check-in, we almost died from the heat, because the air conditioners almost never really work in the hotel. They settled us at 13.30, the room was normal, clean, all decorated with flowers, because we are newlyweds, then they brought fruit and wine to the room. And so the room has a safe, a refrigerator (it contained: Pepsi 0.5l, 2 small natural juices, 2 small bottles of mineral water, and 2 bottles of water. During the stay, they replenished only 2 small bottles of water without gas, the rest is no longer brought). The territory of the hotel is very beautiful, green =). First of all, I want to say about the staff, they are very impolite, they are constantly rude, you give a tip, smile, next time they are rude again, especially the reception staff and bartenders. The maids from the room constantly steal small things (they stole cigarettes from my husband all the time, $ 30 was stolen from my friends from the pocket of my trousers = (((). The air conditioner did not work in our room, because of which we could not sleep at all, it was very stuffy, they called a technician every day, he came and looked and left, but nothing changed, so we lived without air conditioning. The rooms were cleaned poorly, the floors were never washed, the towel and linen were not changed every day, even the foot towel was changed when it it was already completely black. The restaurant is loudly said, rather a dining room, where people constantly run around like ants and look for a place, because there weren’t enough places at all, as well as cutlery. nothing, because their cereals, soups are absolutely not edible, they always had breakfast with buns with jam or sausage. There was a brunch lunch, there are no complaints about it, because junk food is always delicious: it's fries, hot dogs, hamburgers. The meat is mostly chicken, 1 time was beef goulash, and 1 time lamb cutlets. There have always been fish. from fruits: oranges, watermelon, grapefruit, plums, apples and pears, in 10 days there were grapes 2 times (but only the first 30 people manage to take it, as well as peaches, which were given 1 time. ) Freshly squeezed juices were only for sale . Ice cream is distributed once a day from 15.00-16.00, where is the queue, and if you didn’t have time to take it before 16.00, although you stood in line and he has ice cream, he still takes everything and leaves, says that the time is 16.00. Lunch packages upon departure from the hotel on excursions or to the airport do not give. There are a lot of children in the hotel, the hotel is family, although there is absolutely nothing for children to eat there, keep this in mind !! ! in the main building, elevators constantly get stuck, and ventilation does not work in them, you can suffocate there. animation is normal, no complaints. Truth for children every day one thing and the same. They have a good disco. the beach is a bit far to walk, min 5-7 walk, and the shuttle does not run so often. we didn’t go to the hammam at the hotel, it’s expensive $ 35 per person, we bought vouchers in front of the hotel in a tourist shop, and we were taken to another hotel for $ 25 for two, we liked everything very much. Everything in the hotel is very expensive. IN GENERAL REST WE DID NOT LIKE IT AT ALL, THE HOTEL 5 * DOES NOT DESERVE, ONLY 3 *. WE RESTED NOT FOR THE FIRST TIME, BUT THERE WAS NO SUCH REST YET.