The hotel is not 5 star at all. C grade

Written: 27 august 2021
Travel time: 18 — 25 august 2021
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 10.0
Cleanliness: 7.0
Food: 2.0
Amenities: 6.0
The hotel was chosen based on photos and reviews. Yes, the hotel area is green and that's it. They settled in pretty quickly. We asked to be upgraded to a room with a balcony. Changed with a surcharge of 10 dollars per night. Paid $70. Well, then the most interesting. The next day they call from the reception and ask how much we paid extra, we are $ 10 per night. OK. Then the one who accepted the money calls and tearfully asks to say that we paid 35, not 70, otherwise he will be fired from his job. Beach: well, that's not the first line, go for 7-10 minutes. The beach is wide. But the trouble with sun loungers (plastic and half broken). Food: here's the trouble with trouble. There aren't enough tables for people. I don’t understand the administration when the hotel is fully loaded, in the dining room (it’s hard to call it a restaurant) to close part of the terrace where there are also tables, despite the fact that guests are waiting for free tables for half an hour. We had to turn around and leave without eating. In general, we are in this hotel for the first and last time. If you want to have a good rest, this is not the place for you.
Translated automatically from Russian. View original