Отдых с проблемами Holidays with problems

The hotel is not bad, but it doesn’t pull at 5 *, at the entrance, the representative of Tez Tour Shaftan, when asked about visiting restaurants of different cuisines, answered why be humiliated and did not even say where to reserve places in restaurants. If you want a sea view from your room, you have to pay money to Shaftan.
In the event of a problem (we have a medical nature), the representatives of this tour operator simply began to ignore us, they didn’t even help send a person to Ukraine, they didn’t even inquire about the health of this tourist and didn’t notice that he was absent. When the bag number was released take it out yourself. The complete incompetence of the representatives of Tez Tour Shaftan and his assistant in this hotel, although we traveled with this tour operator before, there were no such problems with representatives.