Everything is great, but after talking with the manager Deniz, the desire to return to this hotel disappears

Written: 13 may 2021
Travel time: 8 — 15 may 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 5.0
Food: 7.0
Amenities: 7.0
The sea is gorgeous, the territory is compact (but for us this is a plus since we are with children). There is no animation, the gym does not work, although the hammam and sauna work (I don’t understand this). Everything works in the hotel next door. Food is good and enough, tasty. But there is one minus when you come for dinner and want to sit at a table overlooking the sea - for some reason it is with a RESERVE sign, in a free restaurant for a minute! And this sign can stand for an hour, although during this time several families could already have dinner. I don't understand this. The room is ok, cleaning is bad. Draft brings pieces of dust to prominent places.
But these are all trifles compared to the friendliness of the hotel manager Denise. Perhaps we were so lucky, and only we were rude to her. She never signed us up to the restaurant, she said that there was only fish, the same as in the main restaurant, and we supposedly have children) and there is not even a side dish. Of course, I asked to see the menu, but it was not there either). And then there were no more places. We found out 3 days before departure. So I recommend signing up immediately upon arrival, and then suddenly there will be no places). Although this did not spoil our mood. But the next day, this woman Denise did not calm down, at the buffet table, when I took sweets for everyone (we are 5 people), she came up to me and told me not to gain so much, because there wasn’t enough for everyone)))) To say that I was shocked to say nothing! And it's called ULTRA-INCLUSIVE.
Translated automatically from Russian. View original