Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
9.0
Amenities:
6.0
I'll start from the beginning.
The hotel sucks. For children, of course, it's good, but the animation is a disgrace.
The staff is oh…lousy. The hotel, with the top five, was not even close. For starters, by paying (250 tr. for 3 people), we got a room, in the same world, with ants all over the room that crawled all over us all night. Chain on the door, opens together with the jamb. The container either works or it doesn't. At the Reception we were told that this issue would be resolved, a Turkish ghoul came, filled everything with sealant, the stench was terrible. I had to go back to the Lobby. We changed the number with the help of our tour company (ArdiTour. St. Petersburg) without them we would not have coped. Thank you for not leaving us in difficult times.
Well, the room seems to be better, at first glance, but alas, the air conditioner, like that of the Nazis, turns off at exactly 4 in the morning, and not what requests, swearing, do not help... like talking to the wall. Calling the reception is useless or busy or no one picks up the phone, I had to go to them at 4 in the morning. But they didn’t turn on the condo at all soon, making such surprised faces, it’s strange - we wrote an application...
The refrigerator does not close, and there are expired, children's yoghurts in it.
Guides with tourists (trying to defend their rights and money) can calmly talk in raised tones. Our friend, who got a neighboring room, was given one for 4 people, a family room, also with a herd of ants, although they ordered a 2-room suite with a partition and a door. The kind, fat, Pegasus guide (it was 08/19/2021), to his indignation about the room, generally offered to leave the hotel, talk, where there are no cameras.
In front of us, the flight was postponed for 19 hours, but in this case, Pegasus is not responsible and does not provide a room for a family with 3 children, yes, a day, and so, sleep on a sun lounger or pay 190 €.
In the room, the sand from the bed was not removed once, because sneakers were stolen from the room from which we moved out earlier. In short, Hell, but that's not all! because of its size, although it flew with a whistle into the iron box measuring hand luggage. Well, we are a big company and we handed over our suitcase to our friends, seeing our suitcase again, from other people, the Turk snatched our passports with boarding passes, took our boarding passes and did not let us on the flight, setting aside. We stood for more than an hour, waiting for someone, either the police or the representative of the airline, the TURKISH BASTARD walked like a peacock around us and lamented (the police will come now). He just wanted to show his power, or he just liked our suitcase (a children's suitcase that I gave to my son). Realizing that this Utensils, went on principle, I had to give this creature a children's suitcase (the police never arrived and the representative of the air carrier never came), it grabbed an empty suitcase and, despite the overweight of hand luggage, let us through. Although without showing this suitcase, it was easy to get on the flight.
Outcome. Turkey is closed for me as a tourist, I will not go there, even with an additional payment on their part.
The hotel sucks (pay and live as you like), there were 10 days, I wanted to go home on the 3rd day.
It’s impossible to drink swill... I drank not to get drunk. The food is tasty, but very fatty (heartburn).
Pegasus is not a tour company, but simply a company that does not respect its tourists, absolutely does not respect anything but money. Which I definitely do not recommend, go on vacation, cattle 100%.
The Turks are squeezing money in full, apparently they missed the tourists for the pandemic.
Vacation ruined.
I do not recommend, not as a country, not as a 5 star hotel, which pulls a maximum of 2 stars.
Attitude towards tourists... on - 0 out of 5 points. Then think for yourself.
P. S. There is no place for such hotels and companies as Pegasus in the tour business market!! !
The hotel sucks. For children, of course, it's good, but the animation is a disgrace.
The staff is oh…lousy. The hotel, with the top five, was not even close. For starters, by paying (250 tr. for 3 people), we got a room, in the same world, with ants all over the room that crawled all over us all night. Chain on the door, opens together with the jamb. The container either works or it doesn't. At the Reception we were told that this issue would be resolved, a Turkish ghoul came, filled everything with sealant, the stench was terrible. I had to go back to the Lobby. We changed the number with the help of our tour company (ArdiTour. St. Petersburg) without them we would not have coped. Thank you for not leaving us in difficult times.
Well, the room seems to be better, at first glance, but alas, the air conditioner, like that of the Nazis, turns off at exactly 4 in the morning, and not what requests, swearing, do not help... like talking to the wall. Calling the reception is useless or busy or no one picks up the phone, I had to go to them at 4 in the morning. But they didn’t turn on the condo at all soon, making such surprised faces, it’s strange - we wrote an application...
The refrigerator does not close, and there are expired, children's yoghurts in it.
Guides with tourists (trying to defend their rights and money) can calmly talk in raised tones. Our friend, who got a neighboring room, was given one for 4 people, a family room, also with a herd of ants, although they ordered a 2-room suite with a partition and a door. The kind, fat, Pegasus guide (it was 08/19/2021), to his indignation about the room, generally offered to leave the hotel, talk, where there are no cameras.
In front of us, the flight was postponed for 19 hours, but in this case, Pegasus is not responsible and does not provide a room for a family with 3 children, yes, a day, and so, sleep on a sun lounger or pay 190 €.
In the room, the sand from the bed was not removed once, because sneakers were stolen from the room from which we moved out earlier. In short, Hell, but that's not all! because of its size, although it flew with a whistle into the iron box measuring hand luggage. Well, we are a big company and we handed over our suitcase to our friends, seeing our suitcase again, from other people, the Turk snatched our passports with boarding passes, took our boarding passes and did not let us on the flight, setting aside. We stood for more than an hour, waiting for someone, either the police or the representative of the airline, the TURKISH BASTARD walked like a peacock around us and lamented (the police will come now). He just wanted to show his power, or he just liked our suitcase (a children's suitcase that I gave to my son). Realizing that this Utensils, went on principle, I had to give this creature a children's suitcase (the police never arrived and the representative of the air carrier never came), it grabbed an empty suitcase and, despite the overweight of hand luggage, let us through. Although without showing this suitcase, it was easy to get on the flight.
Outcome. Turkey is closed for me as a tourist, I will not go there, even with an additional payment on their part.
The hotel sucks (pay and live as you like), there were 10 days, I wanted to go home on the 3rd day.
It’s impossible to drink swill... I drank not to get drunk. The food is tasty, but very fatty (heartburn).
Pegasus is not a tour company, but simply a company that does not respect its tourists, absolutely does not respect anything but money. Which I definitely do not recommend, go on vacation, cattle 100%.
The Turks are squeezing money in full, apparently they missed the tourists for the pandemic.
Vacation ruined.
I do not recommend, not as a country, not as a 5 star hotel, which pulls a maximum of 2 stars.
Attitude towards tourists... on - 0 out of 5 points. Then think for yourself.
P. S. There is no place for such hotels and companies as Pegasus in the tour business market!! !
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Everything is fine, except for the company that met us!!!
- Terrible hotel! The hotel is not for children!!!!
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