отвратительно и ужасно disgusting and terrible

Good day, dear Lord!
I had a tour to Turkey Kemer hotel BADE HOTEL from 30.04. -06.05. 14
I went from the tour operator Biblio-Globus.
I have been traveling for 15 years now. I have never had a worse vacation.
The plane was 2 hours late. At the customs, we were served by 2 customs officers instead of the required 8.400 people from 4 flights at once stood in stuffiness for 2 hours.
Then the guide of the tour operator of the Biblio-Globus tour operator made us wait for the mythical 4 tourists for another 1.5 hours on the bus at the Antalya airport. They never showed up.
I ended up at the hotel at 23 pm. The days I paid for were gone.
The hotel refused to give me dinner.
Settled in a room on the 1st floor, where the balcony and window did not close. The room was as cold as outside. There were no warm blankets. The air conditioner only worked in the cold.
I've got a cold.

I turned to the administrator Mohammed - greedy, not honest, boorish and his assistant is the same. They have a negligent and ugly disdain for all tourists. Little kings. Who talk through their teeth and look at you as a person of the 3rd grade.
They began to lie to me that all 50 places in the hotel were occupied and did not want to give me another number. In fact, I found out the next day. that 12 people live in the hotel and there are plenty of places. Only after the scandal I was moved to room 202, where only the window did not close. They refused to do so.
Referred to. the fact that there is 1 carpenter for the entire resort of Kemer and he is not enough for all 500 hotels. They offered to fix the window myself.
They refused to provide warm blankets. I covered myself with all the towels and my clothes all week so as not to freeze at night.
Food disgusting and weak menu. We never saw meat or fish. Only sausage with GMOs and its leftovers were twisted and fried for us, passing off as meat for dinner. The milk was expired and skimmed.
Alcohol: the cheapest red and white wine with a taste of burnt rubber, beer diluted with water, and they poured only 200 grams of vodka for all tourists and immediately hid the bottle and took it with the rest of the food to their homes.
05/05/14 Muhammad, in general. refused to pour me alcohol, arguing that I am not sitting still, but walking back and forth past the bar. I was shocked. Who cares. Why should I sit in a hotel restaurant. I drank 50 grams and went to the beach, returning from the beach I drank another 50 grams and went to bed.....
Later, a friend came to me at 1 pm and was waiting for me on the beach. Muhammad appeared and rudely drove him out into the street, shouted at me and at him, forbidding guests to come to me.
Everywhere in hotels, guests must leave the hotel of acquaintances at 23:00. And in the BADE hotel, "special rules"?
I asked to call the reception to my tour operator, Mohammed refused to use the phone.
I had to call the representative office of my tour operator for my own money.
At 05:00 no one woke me up. The promised breakfast was not offered.

The hotel does not correspond to 3 stars, maximum 2 stars. At 04:00, roosters crow from the chicken coop nearby, and at 05:00 in the morning, the mullah begins to read prayers through the speakers. You won't be able to sleep. It's time to go to breakfast. To the beach 2 km.
After such a rest, I am now in the hospital: high blood pressure, heart failure, SARS, bronchitis.
I ask you to take note of this hotel, which does not correspond to the stars with its "service", and its administration must be taught customer-oriented and etiquette, decency and honesty.
The tour operator Biblio-Globus indulges in the fact that during the peak season it increases the hourly cost of hotels by 20%. And they don't care about customers if they work with sheds. I didn't see the guide all week. At night, I barely got through and reminded that tomorrow I was flying away and I had to be taken to the airport. They also forgot me on the way to the airport. I had to take a taxi.
Boris