Excellent hotel for families.

Written: 21 june 2018
Travel time: 25 may — 5 june 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 10.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
Rested from 25.05 to 05.06 2018 two adults, children 12 and 1.3. After reading the reviews, we were expecting horror. But no! In order:
1. Settlement. We arrived at the hotel at 11:30. They settled in right away. We saw off, took the suitcases. There was no baby cot in the room. 5 minutes later they brought it.
2. Number 923 standard closer to the road away from the animation. Quiet, calm. Humid (not only in the room, but in the forest), but there is NO smell of dampness and mold! Purely! The room is fresh. Small, but we only slept there, it didn’t bother us, they didn’t improve it. There is no designer renovation in the rooms, but we flew for the wrong reason.
3. Territory. Above all praise. In the very heat, moving away from the sea towards the houses (rooms), the forest cool immediately blows. Super!
4. Staff. The best! From managers to maids, everyone is smiling! The waiters are excellent.

5. Nutrition. Modest but delicious. There are no salmon and lobsters with pineapples, but small shrimp in salads came across. There were no strawberries with cherries, but there were peaches, fresh juice for breakfast, hazelnuts, ice cream at lunchtime for free. There is always a soup with zucchini and small pasta on the children's table, there is a microwave, there is no blender, but you can give the plate to the cook and grind everything in 3 minutes. I gave veal with vegetables. So the kids can be fed.
6. Sea. Warm (on our dates it was +25-26). The beach is bulky, the sand is not the same as on the coast of Goa, gray, but you need to understand where you are flying. In general, children do not care what color they sculpt. Special footwear was not used at all.
7. Animation. They are Pro! We never saw our older daughter. She was constantly with the animators. That contests, then badminton. Upon returning, I cried for 2 more days, I wanted to go back. Now he chats with everyone on social networks. Evening shows - professional productions in a chic performance.
Lame cleaning in the rooms. On the day of arrival, it will be perfectly clean. Daily housekeeping is mediocre. Change of towels every day.
They were very afraid of Coxsackie, since the youngest traveled for the first time, there is no virus.
But there was still a fly in the ointment. Returning home, in front of the airport, the daughter remembered that she had left a golden cross on the shelf in her room. Frustrated, but so what. We decided to try our luck upon arrival home, wrote on the hotel’s Facebook about the loss, in fact, having practically no hopes (we are thousands of kilometers away, we won’t come to swear and stomp our feet), but the next day the answer came that they had found a cross! Attached is a screenshot of the message. He was handed over to us through an animator who flew to Kharkov to pass a diploma, he is already at home! So I still don’t understand why this hotel was so pissed off in previous reviews. I categorically do not believe in the theft in the rooms about which they wrote earlier.
In general, the holiday was a success. I want to go back, but I also want to visit other places. Don't read the negative. Dissatisfied Tagil is everywhere. With what mood you go, you will rest. There will be questions - write.
Translated automatically from Russian. View original