People, God forbid you be there. I'll start in order.
1. Settlement. They brought us around 12 at night, we were met by an employee at the reception, who does not speak Russian or English and did not want to speak at all, complained that he was tired and wanted to sleep. He began to draw up documents, forgot our passports in the scanner, at our request to return, again began to whine how tired he was. The second employee came, the benefit speaks Russian, told us that there were no places. We didn’t understand how it was, we weren’t expected to do anything or how, in the end he said that this is a normal practice, that more places are confirmed than there are and we will be put in a room on the minus first floor for the night and relocated in the morning. A photo of this barn is below. Not only is it wildly cold, damp, everything is in mold, drips, rust, the bed is in the sand, there is no window, it is covered with a curtain that is nailed, so there is a laundry through the wall and washing machines buzz all night. Honestly, it brought me to tears. There were no options, there were no guides nearby, we were stupidly confronted with a fact either one way or the other. Night without sleep. In the morning we met the guide Tez Tour, he said that yes they do this and he can’t help in any way. At one o'clock in the afternoon we were moved, the rooms are all ushatany, only 4 rooms with sea views, you can forget about them. The view from the window was on the neighboring balcony.
2. Infrastructure: The reception area is not large, the wallpaper is dripping, plastic chandeliers, the rooms are small and rickety, all the taps are covered with lime and even the water does not flow well, very dirty! Our room was 1210. The shower area from the toilet is separated by a screen, however, during bathing, the water overflows and eventually accumulates around the toilet and further. I’ll warn you right away, it’s better to brush your teeth with drinking water, the tap tastes bad, hot sometimes rusty. towel rack over the toilet. The air conditioner in the bedroom blows directly on the bed, in our room someone smart attached a cardboard box to the adhesive tape to redirect the air flow.
Restaurant area: tablecloths are dirty, just like hell, pillows on plastic chairs with holes from cigarettes, often wet, stained. Lots of flies. By the way, only half of the tables are under umbrellas and awnings, the rest are in the sun, it is impossible to dine under the scorching sun, there are not enough tables for all the guests and you had to sit down with other people or wait.
There is a swimming pool next to the restaurant and it was not pleasant for us to have lunch, and a crowd of children were running nearby, splashing, this water was flying, you were walking with plates on a slippery wet floor.
Beach: the sea is beautiful, but the beach itself is full of cigarette butts, there are as many of them as there are stones, it is not cleaned. We had to clear our own place from plastic cups, beer caps, bags. The sunbeds are very close to each other.
3. Nutrition: No fresh juices, only soda, fruits, watermelon, plums, apples. Alcohol at the bar until 5 pm only beer, dry white and red wine and soda, whiskey and gin appear from 17.00 to 23.00. They don't make cocktails. The dishes are not washed well, especially plastic glasses, they stink of wet rags and in the raid he is forfeits and God knows what else.
4. Staff: Russian-speaking can be considered no, not hospitable, maids do not clean, with a fight knocked out a change of bed linen, changed only 1 time, bring stained towels.
You can talk for a long time, the rest is ruined. I don't understand why this hotel has 4 stars. Paid 80.000 for 9 nights.
1. Settlement. They brought us around 12 at night, we were met by an employee at the reception, who does not speak Russian or English and did not want to speak at all, complained that he was tired and wanted to sleep. He began to draw up documents, forgot our passports in the scanner, at our request to return, again began to whine how tired he was. The second employee came, the benefit speaks Russian, told us that there were no places. We didn’t understand how it was, we weren’t expected to do anything or how, in the end he said that this is a normal practice, that more places are confirmed than there are and we will be put in a room on the minus first floor for the night and relocated in the morning. A photo of this barn is below. Not only is it wildly cold, damp, everything is in mold, drips, rust, the bed is in the sand, there is no window, it is covered with a curtain that is nailed, so there is a laundry through the wall and washing machines buzz all night. Honestly, it brought me to tears. There were no options, there were no guides nearby, we were stupidly confronted with a fact either one way or the other. Night without sleep. In the morning we met the guide Tez Tour, he said that yes they do this and he can’t help in any way. At one o'clock in the afternoon we were moved, the rooms are all ushatany, only 4 rooms with sea views, you can forget about them. The view from the window was on the neighboring balcony.
2. Infrastructure: The reception area is not large, the wallpaper is dripping, plastic chandeliers, the rooms are small and rickety, all the taps are covered with lime and even the water does not flow well, very dirty! Our room was 1210. The shower area from the toilet is separated by a screen, however, during bathing, the water overflows and eventually accumulates around the toilet and further. I’ll warn you right away, it’s better to brush your teeth with drinking water, the tap tastes bad, hot sometimes rusty. towel rack over the toilet. The air conditioner in the bedroom blows directly on the bed, in our room someone smart attached a cardboard box to the adhesive tape to redirect the air flow.
Restaurant area: tablecloths are dirty, just like hell, pillows on plastic chairs with holes from cigarettes, often wet, stained. Lots of flies. By the way, only half of the tables are under umbrellas and awnings, the rest are in the sun, it is impossible to dine under the scorching sun, there are not enough tables for all the guests and you had to sit down with other people or wait.
There is a swimming pool next to the restaurant and it was not pleasant for us to have lunch, and a crowd of children were running nearby, splashing, this water was flying, you were walking with plates on a slippery wet floor.
Beach: the sea is beautiful, but the beach itself is full of cigarette butts, there are as many of them as there are stones, it is not cleaned. We had to clear our own place from plastic cups, beer caps, bags. The sunbeds are very close to each other.
3. Nutrition: No fresh juices, only soda, fruits, watermelon, plums, apples. Alcohol at the bar until 5 pm only beer, dry white and red wine and soda, whiskey and gin appear from 17.00 to 23.00. They don't make cocktails. The dishes are not washed well, especially plastic glasses, they stink of wet rags and in the raid he is forfeits and God knows what else.
4. Staff: Russian-speaking can be considered no, not hospitable, maids do not clean, with a fight knocked out a change of bed linen, changed only 1 time, bring stained towels.
You can talk for a long time, the rest is ruined. I don't understand why this hotel has 4 stars. Paid 80.000 for 9 nights.
Translated automatically from Russian. View original
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