Плохой отель, wifi в номерах не ловит Bad hotel, wifi in the rooms does not catch

We didn’t manage to relax in this hotel (thanks to TezTour), although we flew specifically to the Carelta hotel to meet friends who flew there specially from another country to meet families with children on their birthday. After the start of the transfer from the airport in the bus, the guide from TezTour Yulia (in glasses), the last name is unknown, said that we did not get to the hotel, which shocked us, it was normal so shocked. The behavior of Yulia herself, in general, did not suit us, for a two, well, TezTour. We forced her and the driver to go where the voucher showed, along the way, near the replacement hotel, we managed to talk to the receptionist of the Carelta hotel on the phone, who was very rude to me, and then, when meeting my husband, threatened with physical violence (there is a video ). The photo shows that at first he was wearing a watch, and then without (he took it off for a fight like). He refused to check us in on a voucher, where Carelta was written in black and white, threatening to call the police and being rude, boasted of Azerbaijani citizenship and the fact that nothing would happen to him, other guests told us that this bad person is always like that. Later, he also offered a room for $250 per night. fun, in short. Later we were informed that Tez Tour had completely severed relations with Carelta, so we would not have got there in any way. Well, good! We were moved to the Ring Beach Hotel, it's great there, we recommend it, but not with TezTour! Just be sure to give advance notice, at least an hour before check-in. And when buying a tour, the girl warned me that it was better to overpay a little and fly not with TezTour, they did not listen. . . So there are two conclusions: no relationship with TezTour, look for an alternative to Carelta, there may be troubles there (the director is also not completely adequate there).