Terrible hotel!

Written: 14 october 2019
Travel time: 12 — 20 october 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 6.0
Amenities: 1.0
The hotel is next to the cemetery. There is a mosque nearby, every morning at 5 am the mullah calls for prayer and you wake up from this. Beach: huge boulders, impossible to go into the water. The hotel staff is rude, scandalous, extorting dollars for each service, there are boxes with the inscription "tip" everywhere. The reception of the hotel Burhan, Hussein and Guzel - quarrel with the guests, demand dollars.
The maids don’t clean the rooms at all, they don’t even want to take out the trash, they demand dollars for towels and cleaning, if you don’t give them, they make a fuss and leave without cleaning the room. There is mold in the rooms, it is very hot, the air conditioner blows warm air. The elevator was constantly broken, had to go up on foot.
All the food in the restaurant is spicy, except for the french fries. There is no soap or shampoo in the room, only liquid toilet gel is poured. They do not respond to all requests and comments of the guests, they make a fuss. Guides Pegas Touristik Olga Shvydkaya and Eldar Muhammadin only offer excursions at inflated prices, they don’t help at all, we turned to them with complaints, they sent us.

You can not go to information meetings, it's a waste of time. All excursions can be bought in firms adjacent to the hotel for 3 times cheaper, insurance is valid. No animation, the same thing every day, dancing and playing mafia, children's disco with the same songs. Paid wifi.
In general, the hotel does not correspond to the declared category 5 *, maximum 2 *. I don't recommend going there unless you want to ruin your vacation.
Translated automatically from Russian. View original