Hotel on 3-ku

Written: 16 september 2019
Travel time: 7 — 15 september 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 6.0
Food: 5.0
Amenities: 4.0
The hotel was chosen not very expensive, but not the cheapest either . . reviews of the hotel over the past year were good and having paid 900 euros for two for 8 days and nights, we happily went on an adventure...
They settled us normally, we arrived at 19.00, they gave a good room with a view of the mountains. The hotel has rooms on the ground floors, almost in the basement, I really didn’t want to get there.
On the first day, we saw that the declared 4 ka did not correspond to its status . . from meat - a couple of chicken dishes, the food tasted monotonous...
There were never pancakes or sandwiches for breakfast.
A lot of soy sausages, meatballs. . . taste bad.
Fruits: apples, plums, watermelon, melon... the last one was scattered quickly, we tried it 1 time (.
Loved the Nutella donuts by the pool.
It is strictly forbidden to drink juices from the machine, concentrate. Cola tastes like Baikal, Sprite doesn't taste like Sprite either.

Arriving at 8.30 on the beach, we would have been unpleasantly surprised: the sunbeds are all occupied... how? And after us, a lot of guests came up, who, like us, were forced to lie or stand on the pebbles . . by the way, as it turned out, the residents occupy the sunbeds in the morning, and then half of them don’t even come... apparently such an Old Slavonic tradition. . .
The next day, half of the guests of our hotel were on sunbeds from nearby Belport, where there were more than enough of them. But a day later, the administration noticed this and they began to expel everyone. In short, I will say this: you will not take a sunbed after 06.00, so you have to get up early or lie on the pebbles.
Near the pool, too, everything is always busy.
Complained at the reception, asked why there were not enough sunbeds. To which we received an answer that it is always like this here and that there are announcements on which it is written that it is forbidden to take a sunbed with a towel and leave the beach... we did not see such announcements . . only when our indignation reached the manager - the situation improved . . sunbeds, fish, beef appeared . . but it was on the 5-6th day. The manager is not indifferent to problems and it pleases.
I really liked the daily animation and there were dancing and exercises, water aerobics - I recommend it!
In the evening - children's animation, there were competitions for adults, something like a fire show, well, sorry... we understood that you tried, but then again... in the neighboring Belport there was a foam disco several times, but we have none... but for 8 days I want to somehow dance...
The bar closes at 22.00 and peace and quiet come to the hotel.
Every day they take them to a disco in Kemer, the girls went once - they didn’t like it . . There are often performances by artists, for free, but at the hotel they offered us to go there for 10 dollars....something like that . .
During the day, local cakes are cooked, the cakes are delicious, but we managed to try them only on the 3rd day. queues are huge. The first time I stood in line almost from the beginning to the end, and when it reached me, they showed me with gestures that they would not do more... I was shocked... to defend an hour in the heat to get such a bummer... why not to add another 1.2 people for cooking - it's not clear.

Further, the glasses....the glasses were cardboard, while you bring the beer to the beach - it gets wet... by the way, the beer is pretty good . . But in glasses even made of plastic, reusable, it would be 100 times better, more convenient and more profitable .
Next, a birthday... our girlfriend had a birthday, we were reminded of this by letter before our arrival, so as not to forget to congratulate, etc. in short: no congratulations in any way...
Separately, I want to note the intrusive service: hammam, trips to leather and fur stores... don’t lie quietly on the beach, these people will haunt you every day... even if you refuse, they will still impose you not today, but tomorrow.
We were forced to hammam. The three of us went with friends, the procedures are done exclusively by men... it was very unprofessional and vulgar . . in short, no one liked it.
One of these hamamschikov then still molested us - we had to answer sharply.
The slides were turned on exclusively according to the schedule, wi-fi was paid, but we knew about it in advance, by the way, it doesn’t catch in the rooms.
In general, we summarize:
For a triple, this is normal, but for a four, sorry, it doesn’t pull. It is very pleasing that the manager and animator Roma are not indifferent to problems, they try to quickly solve them and improve the hotel service, because. compared to 2-3 years of reviews, the hotel has definitely grown . . but there is still work to be done....
I sincerely wish you success!
Translated automatically from Russian. View original