Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
3.0
I never write reviews but now I just can't resist. It's been 6 days now and we've calmed down a bit, but I'll try to explain everything in detail. So, we bought a tour from TUI. Once we took a risk with this tour operator (we took a 5 * fortune and at the Antalya airport found out that we had 4 * and Side, not Kemer, but the hotel was very wonderful and we stayed and had a great rest. The hotel, by the way, was called Iberotel), we decided than Odessa or Berdyansk on the budget will come out as 4 * in Turkey. Well, they took a risk. Previously, we only rested in 5 hotels, but all hotels are different and we went to rest, and not to look for cockroaches and find fault with cleaning, so we were always satisfied. But this.... First time purposefully at 4*. At home, a couple of days before departure, I looked at the best and worst 4s of Kemer. Just. But upon arrival, I realized that it was not in vain. We have the worst. The wheel of fortune did not turn a little to us. In general, we arrived at 3:30 in Antalya and the rest began - we lost one of our suitcases. Thanks to my son for learning English well - with grief in half, the suitcase was found in 30 minutes. We learn at the exit from the airport that we have a millennium (I won’t write with a capital letter, it’s a lot of honor). We arrived at this hostel at 5 am. Seven victims. He met us right away. . . no, not a manager, but a terrible sewer smell (which unfortunately was until the end of the "rest"). They said that yesterday something was repaired, but as it turned out later - nothing. After going to the toilet, I felt like everything - ankle-deep liquid, either water or not. By the way, she was there before leaving ALWAYS. Okay, God bless him, we decided not to go there anymore. Crossed out. Asked to drink water - right now. The only cooler for 10 liters in the "hotel" was empty. There is no drinking water ANYWHERE! In August! In Turkey! There is no drinking water in the 4-star "hotel! Nowhere! The manager took us to the only bar where a mountain of glasses was lying around. He rinsed it under the tap and got water. From the same tap. Okay, we drank, maybe clean water from the tap is here , but the taste is not a fountain. Check-in, like everywhere else at 14:00 - there's nothing to be done. Put on bracelets, sat in the "lobby" (also loudly said). BILLIARD!! ! At 7 o'clock we went for breakfast in the so-called canteen. There is NO tea, coffee and water there!!! . This is all at the bar, which is open from 10. The drink machine dispensed only water, and then only from one tap, and then not always. Instant coffee with an amateur taste stupidly fell into the coffee machine in my presence. Tea is brewed in some kind of tub, like in the Soviet army. There is a flower in the packages - at least he saved it somehow. Instead of tea spoons - wooden sticks. Food at breakfast - will do, you can have a snack. Even pancakes were fried every day. True one in hand. We tried to change the hotel with a surcharge, called tui. Tamara picked up the phone, accepted the complaint, promised to call back and that's it.... We call again - Tamara, with a little slurred tongue (maybe hot, maybe something else) offered to pay $450 extra for a 4-ku on the second line and it is not known whether this is better or not. That is to buy again. The flight is already paid for. And people kept coming and there were already 15 such people who wanted to change the hotel near us. Tamara stopped picking up the phone altogether. In general, we decided to achieve something from the hotel guide. Found his phone. Phoned. His Majesty Imran promised to be there by 12. He arrived on time and began to treat us, that we ourselves are to blame, there is nothing to take fortune, and even more so 4 matches. . . The sea is sad, with huge stones, salty and muddy. The only thing is the mountains and friends. The pool and the slide are also nothing, to be honest with everything. We came to rest, not to find fault, but, sorry, you can’t leave such ball-offices in the rating. In general, advice to all tourists - tui - offerers who are paid by the owner of this brothel to drag out one-time tourists; even choosing a cheap vacation - think well before than to choose this junk ; my rating for this hostel is 1. You have to be a real optimist, like us, to survive here. Have a good rest everyone!! !
Translated automatically from Russian. View original
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