Замечательный отель, если бы не канализация Great hotel except for the sewer

We were with a child in this hotel from May 18 to June 8.2019. In general, the hotel is really cool. But I'll start with the fact that we made an early booking in Coral Kyiv in February. But when the remaining 50% was paid in May, then at that time our tour cost 310 euros cheaper than we booked it in Fevoal. Coral, of course, did not return the difference, citing the fact that the early booking was until January 31st. Although, when booking in February, we were told that this is an early booking, which is valid until the end of February. te -2? % of the price) in short, the divorce is still the same !! ! Okay, now about the hotel: the hotel is really cool: and the Territory, and the food, and the atmosphere, everything is ok. Were earlier in more expensive hotels, even there there was no such amount of European alcohol! But, I didn’t drink, which is a pity (Everything was spoiled by the stale sewer air almost everywhere in the area of ​ ​ ​ ​ the rooms. We changed the numbers 3 times, and everywhere: either in the room the stink from the toilet bowl, or from the street stink (room 1112 - a puddle of sewage beats periodically due to underground (photo attached) i. e. if you are a lover of fresh air, then you will not be able to sleep with an open window. In the morning, the room will stink like in a public toilet. But this is if it’s fundamentally fresh air for anyone, I personally go to the sea to breathe fresh air, I have enough sewer stench in Kyiv (. OF COURSE, ALL PROBLEMS ARE SOLVED BY THE GIRLS FROM GUEST RELASHION. I have never met such smarties in any hotel: Olya, Juliet - You are the best and, thanks to you, the guests feel very comfortable. I also want to mention the girls from children's animation - Natasha, she really loves children and takes care of them with pleasure!