Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
3.0
Cleanliness:
10.0
Food:
10.0
Amenities:
9.0
Marco Polo "rested" yesterday. . . never wrote, I'll write the truth. We were sold a ticket there by "Tez-tour" as in a 5 * hotel. When we ran into difficulties, the hotel guide immediately said... "Who told you that it is five-star, where is it written? It really wasn’t in the contract! Only five stars + on the Internet on the entrance facade. No, not everything is bad, but for that kind of money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Very good: food, location, animation (just super).
Very BAD (terribly): even if you have a "De Luxe" you will be settled on the outskirts (very far from the sea, 10 minutes walk) in the "standard" because. there are no seats! They were taught to take compatriots at the reception for 200-400 Euros for good numbers! Don't do this idiots, soon you won't be able to go anywhere at all. Then you will be fed breakfast every day, that tomorrow we will move you, and time is running out! It’s not scary that the toilet is leaking in the bath, and when the master comes and says that he doesn’t understand the reason for what is happening (I quote), it’s not at all clear what to do. But when the air conditioner broke down at night... and we were told that there were problems in the whole hotel with air conditioners, we have nowhere to relocate you. Why then sell tours there at all??? ? We wrote a written complaint, but there was no answer, as well as a change of number... 160.000 rubles per week for WHAT? That was two days ago!
Very good: food, location, animation (just super).
Very BAD (terribly): even if you have a "De Luxe" you will be settled on the outskirts (very far from the sea, 10 minutes walk) in the "standard" because. there are no seats! They were taught to take compatriots at the reception for 200-400 Euros for good numbers! Don't do this idiots, soon you won't be able to go anywhere at all. Then you will be fed breakfast every day, that tomorrow we will move you, and time is running out! It’s not scary that the toilet is leaking in the bath, and when the master comes and says that he doesn’t understand the reason for what is happening (I quote), it’s not at all clear what to do. But when the air conditioner broke down at night... and we were told that there were problems in the whole hotel with air conditioners, we have nowhere to relocate you. Why then sell tours there at all??? ? We wrote a written complaint, but there was no answer, as well as a change of number... 160.000 rubles per week for WHAT? That was two days ago!
Translated automatically from Russian. View original
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