Decent hotel

Written: 27 september 2011
Travel time: 17 — 24 september 2011
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 8.0
Cleanliness: 7.0
Food: 8.0
Amenities: 8.0
I'll start with the positives: a large well-groomed territory, a good repair in the rooms (we had room 1176), varied food, a decent selection of drinks, correct Russian-speaking staff, and at the same time funny animation. Cons: the air conditioner does not work well (it makes more noise than it cools) and this is not an individual problem, in many rooms the same thing, hot water becomes barely warm at night, an unpleasant smell sometimes comes from the sewer, in the evening before departure, the wife caught an intestinal infection. At the last moment, I will dwell in more detail, they didn’t eat or drink anything outside the hotel, I won’t say that the staff is to blame, perhaps the water in the sea or pool. But the night before the flight was terrible. At 12 o'clock my wife began to have diarrhea and vomiting, at 14-30 she began to lose consciousness. I called the insurance company from the reception desk, where they advised me to go to the airport, because if we go to the hospital, we won’t make it in time for the flight. I insisted on the arrival of an ambulance, the insurance warned - the transfer is at your expense. I didn’t argue, my wife is barely alive in the room, before leaving the hotel for the airport 1 hour, where to argue. After 10 minutes, an ordinary minibus arrived at the reception. Thanks to the hotel staff, they helped take my wife to this bus in an electric car, otherwise I was with my wife in my arms, and I also needed to carry a suitcase. We arrived at the hospital in Kemer, where my wife was placed in the emergency room and left. I began to boil, she vomited, well I took the bag with me, otherwise they don’t even have any bowl. Finally, the doctor on duty came, my wife was taken to the ward, I filled out the documents with an interpreter. Please allow me to call Tour Tess, they say no question 5 y. e. , I give money - they call. After about two minutes, they pick up the phone and start saying something to me in Turkish, I ask someone who speaks Russian, figs there. I pass the phone to the interpreter from the hospital, he said something to them, handed the phone to me, they already speak Russian with me. I explain the situation, I say that the doctor forbids flying, I ask what to do. They answer - contact the hotel guide. I'm in shock, like I'm in the hospital. Okay, they say he will find you. Wait. I go up to the ward, my wife is on a drip, the temperature is 38.5. The preliminary diagnosis is an intestinal infection. Phone rings guide from the hotel. Says - so you're going to the airport? . I - of course not, the doctor forbids. She - well then we can't wait, I'm taking the group to the airport. . . At 5-00 my wife was able to talk, it became a little better. I ask her - you can go, otherwise I feel that we are here for a long time. And money with you 350 dollars. . . And at home we have a one-year-old child. Thoughts of the child made the wife rise. I wrote a receipt to the doctors stating that I take full responsibility for my wife's health. Paid the hospital for a transfer to the airport 150 dollars. The driver asks which terminal. I called Tour Tess, again a trill in Turkish, yelling to them rush spik, rush spik. A minute later, a Russian speaker picks up the phone - we say from the hospital, he - well, how are you. I say - we're going to the airport, tell me the terminal number. In general, he gave him the flight number, he gave me the terminal number. We boarded the plane penultimately, we barely made it, my wife was ill for another two days. At home they treated her with antibiotics. If not for this incident, I would say that Marco Polo is a hotel where you want to return. Although I repeat, I do not blame the hotel itself, maybe it's water. So everything will settle down, maybe someday we will go there again.
Translated automatically from Russian. View original