Unfortunately the hotel has fallen into disrepair...

Written: 14 june 2015
Travel time: 28 may — 7 june 2015
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 5.0
Food: 4.0
Amenities: 9.0
Having visited this hotel the year before last, and having retained good impressions, unfortunately, we were disappointed with this trip.
Territory: amazing. A well-groomed park, cleanliness, a lot of beautiful, exotic, ordinary, unusual, bright, prickly, odorous, fluffy and various plants. Tall cedars, eucalyptus trees, smooth, cheerful lawns, flower beds with petunias. Winding paths with pointers.
Room: cramped, tiled floor, cardboard walls (which, with neighbors with small children, does not contribute to quality rest, due to sleep deprivation), practically non-working TV, terribly creaky doors.
Cleaning: nothing. rubbish on the floor, bedding turned over (I don’t mind one set per week, but it happened to get dirty, they were replaced only after calling the guest relay).
They called for toilet paper, they also demanded to bring towels, so that there were 4, for four, and not one or two.
Food: below average.

Compared to the year before last, it has lost a couple of points in quality, assortment and taste.
You can feed a child in a restaurant (including a kids zone) for two days. on the third - shakes his head)))
Often in a restaurant, and at a bar, broken, cracked dishes came across, which, at least, is not aesthetically pleasing, but at the most dangerous.
Service in the restaurant - good, fast, dexterous, without comment.
Service at the pool bar: depends on the mood of the bartender. more often with a slight tension.
Pools are ok. no obvious dirt, no smell of bleach.
Children's pools - similarly.
Sea: We paid attention to the beach already before our departure. Pebbles were brought in, then sand, part of it was covered up for a more comfortable entry into the water. The sea is clean and cool.
There are not enough sunbeds. Rather, they are in the hotel itself, but there are few of them in the beach area, and they are being hunted for gambling since early morning. I had to repeatedly scandalize at the reception, and call sullen beach-boys. On the lawn (where people are placed to "sunbathe") there are small hatches into which you can fall knee-deep, because they are covered, but not fixed.
Animation: beyond praise.
Show programs are bright and professional.
Mini-disco - a one-year-old baby at home is still dancing to these songs.
Animators during the day are engaged in vacationers, not burning with zeal, but quite sincerely smiling.
Internet: Disgusting. Weak wi-fi at the pool bar, and a transparent hint of it at the reception. In the rooms - the complete and categorical absence thereof.
It's sad, but in this hotel, perhaps, I will not go again.
We will fill new cones, in search of the cherished ideal: "price / quality".
although, in fairness, I should note that the price has decreased slightly, but not as much as the level has fallen.
Translated automatically from Russian. View original