Terrible staff, all in mold numbers

Written: 18 june 2025
Travel time: 9 — 19 june 2025
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 4.0
Amenities: 1.0
Want to spoil the rest? Come here never relax at this hotel, here the employees do not care for you, not only do they start to be rude to you with a request to extend the number, they are also threatened with the police. Employee Alik (as it was like his name) generally began to mimic me during the conversation. The hotel rooms are cleaned very poorly, they do not change the bedding. Many numbers view of many numbers are very bad, you may fall asleep right to the water park where the staircase is and you will have a view of the beautiful structures, where even the sun does not reach. Why the hotel is overwhelmed to the dump that even the arrivals do not have enough rooms and they are sitting on the whole day/night in the lobby, the customer -orientation is zero. Teach your staff to talk with guests, you lose many regular customers (judging by the reviews, there are a lot of people who are dissatisfied with employees, they are true boom)
The hotel pulls 3, but there are no 5 stars here.
For all 11 years, they have never met such boors - employees.

Also constant problems with settlement, Relpeshen's scandals are constantly scandals. Employees will ask you for a good view of $ 100 per day!
Translated automatically from Russian. View original