Terrible

Written: 15 september 2019
Travel time: 3 — 14 september 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 5.0
Food: 1.0
Amenities: 1.0
Was in this hotel from 03.0319 to 09.14. 19! Tour operator Anex tour. We arrived in the evening, so we immediately settled in and went to dinner. The room is small but very clean, everything works, the non-alcoholic minibar is replenished daily, there are Russian channels. If you want a quieter room, ask for a view of the courtyard, it's quiet there after the animation. As for the territory, it is tiny, the sunbeds are very tight by the pool and on the beach. Everyone steps over your table with drinks, and other people's things move through you! No personal space, consider this when choosing. The pool and the beach are clean, everything is constantly cleaned.
Food: I was unpleasantly surprised by the extremely meager buffet, but for Turkey this is generally strange! Moreover, every day the same dishes, with rare exceptions. Despite the fact that everything was not badly cooked, but for 4 days I didn’t want to eat it anymore, we interrupted with snacks at the bar near the pool... the first time this happened to me, although I traveled 5 times in Turkey and half the world...
With cocktails, too, everything is not very good, not very tasty and the choice is not great! Drinks are local, I didn’t see imports to pour. You even say martini, they pour local vermouth! Also, a bartender named Ahmed in the lobby bar on September 5 in the evening refused to make me a classic Margarita! They only have strawberry on the menu, and like the management forbids him to do without a strawberry yuppie! Never heard of this before! They had never even heard of a blue margarita! And they laughed at me among themselves and with nearby tourists, but since I understand English perfectly, this lowered the rating of the hotel by 2 points at once...

The beach is a major disappointment! Not only is it narrow and everyone is lying on top of each other, they shaded it so much that after 4 o’clock there is no sun on it and it’s cool to get out of the water, everyone standing warm on the pier, on which, by the way, you could put sunbeds, as others do hotels or VIP gazebos. Wi-Fi is not there, a router could be installed! There are no cocktails either, only beer and soft drinks. You won't find a sunbed in a good place after 9! The security does not follow who is on the hotel's beach, many times I have seen how the sunbeds are occupied by people with other bracelets and strangers are allowed onto the pier!
Service: it's not here! There are very few waiters in the lobby bar, they pretend that they don’t see you, even when you call him. In the main restaurant, as luck would have it, they mostly fawn over foreigners and the chair is pushed back and he has not sat down yet, they are already asking what he wants, and the Russians are sitting at the next table all lunch or dinner without drinks! Discrimination against tourists is present in this hotel, which should not be! In the best case, they will come up when you are about to leave and ask: "what will you drink? " no misters!!! ! If you call the waiter, it also takes a long time, you had to get up yourself and try to catch at least someone!
Animation: there are both daytime and evening shows, live music. I didn’t like the fact that the animator drove us off the sunbeds, because they were supposed to put an inflatable pirate there! We miraculously found two sun loungers in another place, because all the places were already occupied by that time, it was very unpleasant! That's not how it's done! On the day of the pirates, don’t just put sunbeds there, and they won’t kick guests out in a good hotel !!!
The only good thing about this hotel is the cleanliness!
It is up to you to decide whether to go to the Crystal de Luxe hotel, but now I will bypass the entire chain of hotels of this brand, once was enough!
Translated automatically from Russian. View original