Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
7.0
Cleanliness:
7.0
Food:
9.0
Amenities:
9.0
We went from Tez-tour of Ukraine. The work of representatives of the travel agency in Kyiv, the work of transfer guides (in both directions) is at a decent quality level. However, the work of hotel guides (except for the first meeting, when we had to hand over the price of services) is terrible. For all the time, we managed to see the hotel guide twice, and on the eve of departure, when we had to clarify a lot (including transfer to the airport), without looking up from the mobile, we were promised to leave a printout at the reception in the evening. At the indicated time (18:00) there was no information, they said to come after 19:30, but also to no avail. We independently went to the office in Antalya, where we were provided with information. In principle, if we wanted the help of a hotel guide during the rest, it would be impossible to find it, except perhaps through Antalya. Moreover, representatives of other tour operators were constantly available in person. Against the background of a general positive impression of Teztour, the organization of the trip ruined everything.
It should also be noted that the vouchers were purchased at the Daima Resort hotel, but settled in Daima Biz. And, although hotels and rooms are no different, we only found out from the local staff that the hotel we had chosen was closed, and the transfer guide convinced us that the hotels had just one reception.
Resettlement. An hour and a half before the check-in time (14:00) they offered to pay 40 USD for supposedly early check-in. Naturally, this is not where we planned to start. Since we were immediately given identification bracelets, we used an hour and a half for personal purposes - we got acquainted with the territory, ate.
You need to prepare in advance for the fact that at every step there are intrusive services with insistent wishes for payment (to the bus driver for bringing / taking / driving, for showing you a room, etc. , etc. ). We had an extra place in the room, which turned out to be without bed linen - they called and asked for the supplies they brought, they were clearly waiting for a reward, but by that time some kind of immunity had already developed, they limited themselves to “thank you”)).
The staff is not all English-speaking, in order to explain, sometimes I had to look for a translator on the phone. You need to pay attention to the name plates - the flags indicate the languages u200bu200bthat the staff speaks, mostly Turkish. You can communicate normally in Russian / English in the lobby and with some animators (Ukrainians, Belarusians, Russians), well, even with representatives of the local “business” (banana riding, parachuting, diving, leather, furs).
Rooms. The rooms presented on the sites are fully consistent with reality. Cleaning, change of towels - daily, regardless of the "tip dollar". The only trouble is the perceptible smokyness of the room, although ventilation and air conditioning saved us, or maybe we got used to it . . It should be noted that they smoke everywhere - on the terrace of the restaurant, in bars, on the beach.
Nutrition. We did not have time to experience the feeling of hunger. You just need to take into account the absence of pork (both in sausages and in separate dishes) and the cult of meat as such - cheeses, herbs, all kinds of vegetable dishes. And, of course, a variety of sweets - we have not tried all kinds . .
Leisure. Animators are trying to keep tourists from getting bored. However, our youngest (almost 11 years old, without a week) did not find a lesson - all activities are designed for older people, he was told that he was still small. And she is a big boy, not from the kids. On the playground, he, of course, was not very interested in swings and jumpers)). Evening entertainment - competitions, concerts - were not aimed at an international audience, but rather at a Turkish one, but this is a feature of the hotel - there are few representatives of post-Soviet countries and Europeans in it.
Beach. For a security deposit of 20 USD per piece, beach towels are issued, which are changed daily. But! When on the eve of departure we wanted to return the deposit, the reception, where the receipt was issued, did not have the required amount. We were asked to wait until morning. But, since we left at 5 am, we did not expect that the money would appear in the morning. Therefore, I had to insist on receiving money from the evening. Again, “on a sucker”: a naive tourist will lead or not)). Directly about the beach: there are plenty of places, sun loungers in a sufficient number, all under awnings. From the canopy to the sea - 50 meters on small pebbles, the entrance to the sea is rocky. Very! ! Broken legs guaranteed. All prepared go to the special. shoes. But if you are not prepared, then in the hotel shop you can buy such shoes for 5-15 USD (bank cards are accepted for payment).
Bottom line: will we go here again? - Yes. Just be more prepared
It should also be noted that the vouchers were purchased at the Daima Resort hotel, but settled in Daima Biz. And, although hotels and rooms are no different, we only found out from the local staff that the hotel we had chosen was closed, and the transfer guide convinced us that the hotels had just one reception.
Resettlement. An hour and a half before the check-in time (14:00) they offered to pay 40 USD for supposedly early check-in. Naturally, this is not where we planned to start. Since we were immediately given identification bracelets, we used an hour and a half for personal purposes - we got acquainted with the territory, ate.
You need to prepare in advance for the fact that at every step there are intrusive services with insistent wishes for payment (to the bus driver for bringing / taking / driving, for showing you a room, etc. , etc. ). We had an extra place in the room, which turned out to be without bed linen - they called and asked for the supplies they brought, they were clearly waiting for a reward, but by that time some kind of immunity had already developed, they limited themselves to “thank you”)).
The staff is not all English-speaking, in order to explain, sometimes I had to look for a translator on the phone. You need to pay attention to the name plates - the flags indicate the languages u200bu200bthat the staff speaks, mostly Turkish. You can communicate normally in Russian / English in the lobby and with some animators (Ukrainians, Belarusians, Russians), well, even with representatives of the local “business” (banana riding, parachuting, diving, leather, furs).
Rooms. The rooms presented on the sites are fully consistent with reality. Cleaning, change of towels - daily, regardless of the "tip dollar". The only trouble is the perceptible smokyness of the room, although ventilation and air conditioning saved us, or maybe we got used to it . . It should be noted that they smoke everywhere - on the terrace of the restaurant, in bars, on the beach.
Nutrition. We did not have time to experience the feeling of hunger. You just need to take into account the absence of pork (both in sausages and in separate dishes) and the cult of meat as such - cheeses, herbs, all kinds of vegetable dishes. And, of course, a variety of sweets - we have not tried all kinds . .
Leisure. Animators are trying to keep tourists from getting bored. However, our youngest (almost 11 years old, without a week) did not find a lesson - all activities are designed for older people, he was told that he was still small. And she is a big boy, not from the kids. On the playground, he, of course, was not very interested in swings and jumpers)). Evening entertainment - competitions, concerts - were not aimed at an international audience, but rather at a Turkish one, but this is a feature of the hotel - there are few representatives of post-Soviet countries and Europeans in it.
Beach. For a security deposit of 20 USD per piece, beach towels are issued, which are changed daily. But! When on the eve of departure we wanted to return the deposit, the reception, where the receipt was issued, did not have the required amount. We were asked to wait until morning. But, since we left at 5 am, we did not expect that the money would appear in the morning. Therefore, I had to insist on receiving money from the evening. Again, “on a sucker”: a naive tourist will lead or not)). Directly about the beach: there are plenty of places, sun loungers in a sufficient number, all under awnings. From the canopy to the sea - 50 meters on small pebbles, the entrance to the sea is rocky. Very! ! Broken legs guaranteed. All prepared go to the special. shoes. But if you are not prepared, then in the hotel shop you can buy such shoes for 5-15 USD (bank cards are accepted for payment).
Bottom line: will we go here again? - Yes. Just be more prepared
Translated automatically from Russian. View original
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