Пожалуй, это худшее, что случалось с моей семьёй This is probably the worst thing that has happened to my family.

Spontaneously going on vacation, the travel agent sold us this hotel as “real 5 stars, there are thousands of hotels in Turkey, but there are few real five-stars! ” , I’ll say right away that my self travels a lot and often, I personally have been to Turkey before, my parents for the first time (and the last).
The territory of the hotel is large, there are many guests, there is no internet anywhere except the lobby, you can’t find sunbeds after 10:00, the food is monotonous, but even this is all a formality compared to One of the rooms that we received. The room was not cleaned after previous guests, there were clothes of dirt, food in the refrigerator, the drain was clogged. The persistent smell of mold does not let you sleep, the TV antenna is broken, the audibility is crazy. Today is the third day of our "rest", and the third day I ask for cleaning in the room. They agreed to replace the room only for $15 per day, which is $150 for the entire vacation. The travel agent is only interested in selling excursions.
Everyone praises the water park, but so far there is no desire to go to it.