The hotel is closer to 4 but not 5.

Written: 24 august 2018
Travel time: 5 — 16 august 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 4.0
Food: 3.0
Amenities: 6.0
We were in the hotel with two families with large 18 and 19 years old and small children 6 and 5 years old from August 5 to 16. When choosing a hotel, we needed a water park, a mini club, a good sea with pebbles and evening discos. We got it all, but we didn't get proper nutrition and it's just a shock! I'll start in order: we went with the Anex tour, everything went more than perfectly. Settlement is very fast without money. True 4th floor, but for us it did not matter. The room is ok, clean but tired. The telephone did not work and was never repaired during the 12 days of our stay. Cleaned well, mini bar replenished constantly. Upon arrival, we went for dinner and went nuts a little, there was almost no food. There were all sorts of salinity and all kinds of Turkish gruel, but there was no meat at all, except for incomprehensible cutlets and chicken with vegetables. Since we chose a hotel and invited friends there, it was, to put it mildly, not convenient (There is nothing in the dining room bar except beer and vodka. The next day came and the next and then the rest of the days, on one of the days they added mackerel, sometimes they gave a turkey, then a man began to bake cakes stuffed with leftover food, in 12 days they gave 2 times salmon and once steamed trout. But there is one BUT in this hotel: if you come to dinner an hour after the start, you will eat NOTHING, fish FINISH, chicken FINISH, cutlets are served sometimes. There were always sweets and there was enough fruit for everyone. There are not enough tables, you have to stand with a plate and wait for a table, there is no Champagne, and in general there was almost no booze. vodka, rum and tequila, that's it. It's just a nightmare. There was NO seafood in 12 days. There is NO such thing even in fours in Alanya. There is no grill (except cutlets that are disguised as chops), the tables are not decorated. Not a restaurant, but a canteen In the bars, the queues are just cap ec. For cleanliness in general, you can keep quiet, the whole hotel is dirty. Torn and dirty sunbeds on the sea and by the pools. The pools are very chlorinated, which corrodes the eyes, the child was dripped and given Claritin, although we have been swimming at home with a coach 3 times a week for 2 years and this has never happened.
Now a little about the good. It's not a long drive from the airport. The sea is gorgeous, warm and clean. The beach is big. Mini disco, evening animation and night disco are normal. I liked that the active zone is far from the buildings, it does not interfere with children's rest day and night. The water park is new cool and the hotel slides are also good. This is where all the good unfortunately ended ((((((As one person told us, "If the Turks were allowed, they would feed tourists with cat food" this is not pleasant. In general, we rested of course, but I will not recommend it to friends. Those who read my review, I want to say that I rested in Turkey for the tenth time, started with threes, fours and were in several fives, the food was like in a good three. I will answer questions with pleasure.
Translated automatically from Russian. View original
Comments (4) leave a comment
аватар ale.bondarev
ale.bondarev

There was no chlorine in the pools, the meat was in bulk, the cakes were not from leftover food, we came after an hour and everything was fine, but the Russians came to dinner in 15 minutes, a queue was created, and at 6:30 they occupied tables and waited for the rest of the relatives to come , after 45 minutes at 7:15 50% of the tables are free, did you even notice that every day the tablecloths and T-shirts of the waiters were of different colors or were looking for flaws ......

Fri, 05 Oct 2018, 18:00
аватар ale.bondarev
ale.bondarev

There was no chlorine in the pools, the meat was in bulk, the cakes were not from leftover food, we came after an hour and everything was fine, but the Russians came to dinner in 15 minutes, a queue was created, and at 6:30 they occupied tables and waited for the rest of the relatives to come , after 45 minutes at 7:15 50% of the tables are free, did you even notice that every day the tablecloths and T-shirts of the waiters were of different colors or were looking for flaws ......

Fri, 05 Oct 2018, 21:00
аватар Milka_Butik
Milka_Butik

I encountered rudeness in this "canteen"
I don't care what color their T-shirts are when they yell at me for taking an apple with me and tearing it out of my hands! Is this a 5* service?????

Sun, 30 Jun 2019, 10:44
аватар Milka_Butik
Milka_Butik

I encountered rudeness in this "canteen"
I don't care what color their T-shirts are when they yell at me for taking an apple with me and tearing it out of my hands! Is this a 5* service?????

Sun, 30 Jun 2019, 13:44
аватар