Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
5.0
Cleanliness:
3.0
Food:
7.0
Amenities:
3.0
Specific divorcator worth $650 for 6 days
2 days ago I returned with two of my friends from this "5 *" hotel! And she was completely shocked! I explain why:
1. I don’t wish my enemy to experience our emotions when trying to settle in the Stsndard Tripple room - the three of us were never settled in it, we lived our entire vacation in a tiny double standard with a cot, like in the good old Soviet times! True, there was one +: our room had a beautiful view of the mountains and the orange garden.
2. After we reconciled that we would have to live together in a double room, we asked to bring a third blanket, a third chair, a third glass of water (asked 3-4 times). So we lived 6 days without them...
3. In our room, the TV and telephone did not work for 6 days.
4. Our guide at the hotel - a representative of the tour operator Pegas Touristik - Anastasia initially "scored on us. " When we were settled in a double room instead of a single, we immediately turned to her with a request to deal with this misunderstanding, to which she said that she had a meeting with tourists and she would not deal with our problem, because. This is not part of her job! For the entire period of rest, we did not understand what is included in its so-called. responsibilities. Also, when we were driving from the airport to the hotel, the attendant warned us that we should not buy any kind of sweets in Kemer, it is better to do it on the way back when we arrive at the sweets factory. Do not believe this - at the "factory" (usual trading cent), these same sweets were sold at $ 6-7 for 250g. And in Kemer we bought the same for $ 2 for 250g.
5. Near the pool, with a large number of sun loungers, it is impossible to take a seat already at 9.00. At the same time, for the entire period of our stay, oriental music played loudly there (very amateur).
6. About beach towels: they are issued at the hotel in exchange for cards in the spa area. But they are rarely there. So if you received towels, keep them until the last day, otherwise you risk being without them at all.
7. Russian chanson played on the beach 2 days out of 6...
With all the shortcomings, there were positive points:
1. Great beach in 7-10 min. walk from the hotel, there are many sun loungers on the beach, 30% of them are always free. The beach bar is not open from 9.00, as indicated in the concept of the hotel, but from 10.00.
2. Large selection of food: every day they cook something new, even tasty. The restaurant and bars have excellent service - you won’t be able to sit over dirty dishes. The staff there is very fast and friendly.
3. Rooms that do not overlook the pool offer a beautiful view of the mountains. In addition, it is always quite quiet there.
4. Housekeeping is unobtrusive and it's there.
In general, if you decide to go to this hotel, think 10 times if you want to face our problems when you come to rest. And the described problems arose not only with us...
2 days ago I returned with two of my friends from this "5 *" hotel! And she was completely shocked! I explain why:
1. I don’t wish my enemy to experience our emotions when trying to settle in the Stsndard Tripple room - the three of us were never settled in it, we lived our entire vacation in a tiny double standard with a cot, like in the good old Soviet times! True, there was one +: our room had a beautiful view of the mountains and the orange garden.
2. After we reconciled that we would have to live together in a double room, we asked to bring a third blanket, a third chair, a third glass of water (asked 3-4 times). So we lived 6 days without them...
3. In our room, the TV and telephone did not work for 6 days.
4. Our guide at the hotel - a representative of the tour operator Pegas Touristik - Anastasia initially "scored on us. " When we were settled in a double room instead of a single, we immediately turned to her with a request to deal with this misunderstanding, to which she said that she had a meeting with tourists and she would not deal with our problem, because. This is not part of her job! For the entire period of rest, we did not understand what is included in its so-called. responsibilities. Also, when we were driving from the airport to the hotel, the attendant warned us that we should not buy any kind of sweets in Kemer, it is better to do it on the way back when we arrive at the sweets factory. Do not believe this - at the "factory" (usual trading cent), these same sweets were sold at $ 6-7 for 250g. And in Kemer we bought the same for $ 2 for 250g.
5. Near the pool, with a large number of sun loungers, it is impossible to take a seat already at 9.00. At the same time, for the entire period of our stay, oriental music played loudly there (very amateur).
6. About beach towels: they are issued at the hotel in exchange for cards in the spa area. But they are rarely there. So if you received towels, keep them until the last day, otherwise you risk being without them at all.
7. Russian chanson played on the beach 2 days out of 6...
With all the shortcomings, there were positive points:
1. Great beach in 7-10 min. walk from the hotel, there are many sun loungers on the beach, 30% of them are always free. The beach bar is not open from 9.00, as indicated in the concept of the hotel, but from 10.00.
2. Large selection of food: every day they cook something new, even tasty. The restaurant and bars have excellent service - you won’t be able to sit over dirty dishes. The staff there is very fast and friendly.
3. Rooms that do not overlook the pool offer a beautiful view of the mountains. In addition, it is always quite quiet there.
4. Housekeeping is unobtrusive and it's there.
In general, if you decide to go to this hotel, think 10 times if you want to face our problems when you come to rest. And the described problems arose not only with us...
Translated automatically from Russian. View original
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