Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
8.0
Cleanliness:
10.0
Food:
8.0
Amenities:
8.0
So disgusting I have not rested! The guide of the tour operator "Pegasus" Dmitry did not bother to appear the next day after our arrival to get acquainted in the hall, as I was warned the day before, or before our departure from the hotel in order to inform what time the bus would be to take us to the airport. And now about the hotel and too many staff. I came on vacation together with a 3-year-old child, having previously booked a standard room for two. Upon arrival, to my great surprise, we were accommodated in a 2-room family suite: huge and chic. However, the next day they insistently asked to move to a standard one, or to pay an additional $ 30 for each day of stay. To my objections to do this, the porter Xenia claimed that when I checked in, I should have been warned that it was only for one night. I began to resent that no one had warned me, otherwise why would I unpack a huge suitcase, hanging things and exposing other attributes of vacationers on all free surfaces. In general, I asked for a "complaint book", for which I was quickly provided with a room overlooking the sea and the pool! Dear compatriots! Do not strive and do not pay extra for this imaginary benefit! There is nothing good about this: it's just drunken laughter and music until two in the morning, and after three hours, the loud Turkish speech of workers who wash the hotel area with mops and shampoo. The walls in the rooms are made of plasterboard, and I suspect that there is simply no insulation in the form of mineral wool, because if a German was sitting on the toilet and farting, then it was heard not only in our room, but also in the next one. On the beach, the sunbeds are arranged in three lines, but so close to each other that if I wanted to lie on my side and I turned, then 10cm. from me I saw the face of some wet uncle. I had the feeling that I was next to him in the same bed! Yes, the food is very varied: tomatoes on one plate are cut into quarters, on the other - circles, on the third - cubes in a salad, and on the fourth - with sauce! The same eggs, only in profile! I won’t write about how my child and I caught an intestinal infection, eating exclusively at their restaurant, and how we were treated there. The only good thing about this hotel is it's really great cleanliness. Everywhere: in the room, and on the beach, and throughout the territory. Attitude towards Russian speakers as elsewhere abroad: well, they don’t like us! But I don’t need to be loved, I just want to receive just the appropriate service for paid services, service without rudeness
Translated automatically from Russian. View original
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